Technical Support Engineer

• Diagnose, troubleshoot, and repair technical faults.
• Communicate clearly with customers to identify the root cause of issues.
• Provide timely, accurate, and professional feedback to customers.
• Log, track, and manage incidents using a ticketing system.
• Provision and configure devices for new and existing customers.
• Test new software and firmware releases.
• Deliver technical support via phone and email.
• Prioritise and manage multiple tasks and projects simultaneously.
• Escalate complex issues to 2nd and 3rd line support when required.
• Operate effectively in a fast-moving, customer-focused environment., We're looking for a Technical Solutions Specialist II to join our Professional Services team. In this role, you'll be a key technical resource supporting users of our IRIS Practice Engine application. You'll act as the second point of contact for escalated incidents,..., Data Center Technical Operations Engineer I Location: London Heathrow LHR186 Contract 6 Months Pay Rate £203 to £226 per day PAYE Hours 40 per week (Shift Based Role On site only) We are hiring Data Center Technical Operations Engineers to support a live data centre..., As a Technical Sales Engineer, you will serve as the primary technical resource for our sales force. You are responsible for identifying customer needs and engineering tailored solutions that meet specific project requirements. Core duties involve performing site..., Customer Support Engineer Financial Technology | Belfast Im currently supporting a leading financial technology provider in their search for a Customer Support Engineer to join their team in Belfast. This position plays a key part in expanding their global support..., Overview MCS Group is seeking a Product Support Engineer for our major manufacturing client based in CO. Antrim. As a Product/Technical Support Engineer, you will provide prompt and effective technical and engineering support to customers and internal teams with product..., IT Support Engineer - Belfast - Permanent - £35,000 per annum REED Technology are delighted too partner with an excellent medical organisation who require an IT Support Engineer to join their team. My client requires an IT Support to add to our existing team in Belfast....

• Degree in Computing or related (e.g. Computer Science, CIT).
• 1+ years' experience working in an IT environment.
• Strong experience with multiple operating systems, including Windows and macOS.
• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting abilities.
• Desirable:
• Experience with scripting languages such as Batch or Shell.
• Basic knowledge of Linux.
• Previous experience in technical support, desktop support, or a similar role.
• Experience creating or editing batch and shell script files.
• Exposure to regression testing practices.
• Familiarity with at least one programming language (e.g. Java or Python)., Mobile Technical Support Engineer Northern Ireland Based Salary up to £45,000 Benefits Company Vehicle, Laptop, Mobile, Fuelcard, Private Health Permanent Do you have experience working as a Field Service Engineer and are looking for a new role with a growing company in a..., Technical Support Engineer Intapp is seeking a Product Support Engineer for our Collaboration and Content product team. The ideal candidate will have experience triaging complex issues for Microsoft technology-based solutions and is comfortable working in a team...

• Generous Annual Leave Allowance
• Competitive salary and commission/bonus package
• Learning and Development opportunities
• Private Health Insurance
• Cycle to work scheme
• Home & Tech scheme
• Regular company events and social initiatives

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose., Your new company You will be working for a long-established and highly respected retailer who employs over 8,000 staff across the UK. Locally, they operate dealerships across Northern Ireland representing major manufacturer brands in the automotive industry. They have had..., Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750..., End User Compute Architect - Belfast/hybrid - Permanent REED Technology are delighted to partner with an educational organisation who are seeking to recruit a End User Compute Architect to join their excellent team. The successful candidate will be responsible for leading..., Role Lucera Financial Infrastructures is hiring a Customer Support Engineer for our Belfast office to help expand our global support footprint for our one of our core products, used by some of the top names in financial services. We are looking for someone who has 3+ years...