Technical Support Engineer
Role details
Job location
Tech stack
Job description
As a Level 2 Service Desk Engineer, you will play a key role in supporting client IT environments and ensuring issues are resolved efficiently and professionally. This is a hands-on role providing both remote and on-site support, acting as an escalation point for Level 1 engineers and taking ownership of more complex technical issues. You'll work across desktops, servers, networks, cloud platforms, and business applications while contributing to proactive monitoring, preventative maintenance, and continuous service improvement. You'll also collaborate with senior engineers and project teams, mentor junior colleagues, and help document solutions and processes to improve overall service quality., We're looking for a Technical Solutions Specialist II to join our Professional Services team. In this role, you'll be a key technical resource supporting users of our IRIS Practice Engine application. You'll act as the second point of contact for escalated incidents,..., Data Center Technical Operations Engineer I Location: London Heathrow LHR186 Contract 6 Months Pay Rate £203 to £226 per day PAYE Hours 40 per week (Shift Based Role On site only) We are hiring Data Center Technical Operations Engineers to support a live data centre..., As a Technical Sales Engineer, you will serve as the primary technical resource for our sales force. You are responsible for identifying customer needs and engineering tailored solutions that meet specific project requirements. Core duties involve performing site..., Job Description IT Support Engineer - Belfast - Permanent - £35,000 per annum REED Technology are delighted too partner with an excellent medical organisation who require an IT Support Engineer to join their team. My client requires an IT Support to add to our existing..., IT Support Engineer - Belfast - Permanent - £35,000 per annum REED Technology are delighted too partner with an excellent medical organisation who require an IT Support Engineer to join their team. My client requires an IT Support to add to our existing team in Belfast....
Requirements
Experience & Technical Skills 2-5 years' experience in an IT Support or Service Desk role, ideally in an MSP or multi-client environment Strong experience with Windows desktop and server operating systems. Solid working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, and Azure Good understanding of networking fundamentals (LAN/WAN, VLANs, TCP/IP, DNS, DHCP, VPNs, firewalls, switches). Familiarity with virtualization (e.g. Hyper-V), backup solutions, monitoring tools, and security platforms, Strong cybersecurity awareness, including MFA, endpoint protection, patch management, and Zero Trust principles Ways of Working Confident troubleshooting and problem-solving skills, A genuine interest in technology and a commitment to continuous learning
What You'll Get in Return Salary: £30,000 - £37,000 (depending on experience and qualifications). Hybrid working, Private Medical Insurance, 5% employer pension contribution, Home broadband and mobile phone allowances for cycle-to-work. Company bonus and annual salary reviews (performance dependent). A supportive team environment with clear opportunities for learning, mentoring, and career progression., Mobile Technical Support Engineer Northern Ireland Based Salary up to £45,000 Benefits - Company Vehicle, Laptop, Mobile, Fuelcard, Private Health Permanent Do you have experience working as a Field Service Engineer and are looking for a new role with a growing company..., Mobile Technical Support Engineer Northern Ireland Based Salary up to £45,000 Benefits Company Vehicle, Laptop, Mobile, Fuelcard, Private Health Permanent Do you have experience working as a Field Service Engineer and are looking for a new role with a growing company in a..., Job Description Mobile Technical Support Engineer Northern Ireland Based Salary up to £45,000 Benefits Company Vehicle, Laptop, Mobile, Fuelcard, Private Health Permanent Do you have experience working as a Field Service Engineer and are looking for a new role with a...