IT Support Engineer

We're supporting a growing organisation looking for a confident, people focused Onsite IT Technician to join their team. This is a hands on role working across local sites, providing end user support, troubleshooting hardware and software issues, and assisting with small infrastructure projects.

You'll be the go to technical presence onsite, ideal for someone who enjoys face to face support, taking ownership, and seeing the impact of their work immediately. What You'll Be Doing

Providing deskside and floor walk support across multiple locationsTroubleshooting Windows 10 and 11, Office 365, printers, networking and hardware issuesManaging user accounts in Active Directory, Azure AD and IntuneSetting up new kit including laptops, mobiles, peripherals and AV equipmentSupporting small upgrade and migration projectsWorking with the wider IT Support and Infrastructure teamsMaintaining documentation and escalating issues when needed What They're Looking For

Experience in 1st or 2nd Line Support, or Field SupportStrong troubleshooting skills and confidence working independentlySolid understanding of Windows operating systems, Office 365, Active Directory and basic networkingExperience with Intune or Mobile Device Management is beneficialA people first attitude and confidence interacting with users dailyFull UK driving licence with mileage covered or company vehicle provided, If you're an onsite technician who enjoys hands on problem solving and direct user interaction, this is an excellent next step.

Salary between £26,000 and £32,000 depending on experienceFully funded certifications including Microsoft pathwaysMileage reimbursement or company vehicleTwenty five days holiday plus bank holidaysClear progression routes into Senior Technician or Infrastructure rolesA supportive and collaborative working environment