IT Support Engineer

We're supporting a growing organisation looking for a confident, people focused Onsite IT Technician to join their team. This is a hands on role working across local sites, providing end user support, troubleshooting hardware and software issues, and assisting with small infrastructure projects.

You'll be the go to technical presence onsite, ideal for someone who enjoys face to face support, taking ownership, and seeing the impact of their work immediately. What You'll Be Doing

Providing deskside and floor walk support across multiple locations Troubleshooting Windows 10 and 11, Office 365, printers, networking and hardware issues Managing user accounts in Active Directory, Azure AD and Intune Setting up new kit including laptops, mobiles, peripherals and AV equipment Supporting small upgrade and migration projects Working with the wider IT Support and Infrastructure teams Maintaining documentation and escalating issues when needed What They're Looking For

Experience in 1st or 2nd Line Support, or Field Support Strong troubleshooting skills and confidence working independently Solid understanding of Windows operating systems, Office 365, Active Directory and basic networking Experience with Intune or Mobile Device Management is beneficial A people first attitude and confidence interacting with users daily Full UK driving licence with mileage covered or company vehicle provided

If you're an onsite technician who enjoys hands on problem solving and direct user interaction, this is an excellent next step.

Salary between £26,000 and £32,000 depending on experience Fully funded certifications including Microsoft pathways Mileage reimbursement or company vehicle Twenty five days holiday plus bank holidays Clear progression routes into Senior Technician or Infrastructure roles A supportive and collaborative working environment