Release & Deployment Manager

Ricoh are currently recruiting for a Release & Deployment Manager based in London who will play a key role within Enterprise IT Service Engineering. This role is responsible for leading the planning, coordination, and execution of releases across multiple enterprise platforms and environments.

The position oversees the end-to-end release management lifecycle - from scheduling and quality assurance to deployment and post-release validation - ensuring operational stability, compliance with governance standards, and continuous improvement of release and deployment practices across the enterprise.

Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call "empowering digital workplaces".

In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it's the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission - "you work for us, and we`ll work for you".

What you will be doing

• Develop, manage, and continually improve the Enterprise IT release and deployment strategy, policies, and processes.
• Lead the planning and coordination of complex, multi-system release schedules to ensure timely and controlled delivery of changes.
• Own the Enterprise IT Release Calendar
• Oversee the packaging, build, and deployment of applications across test, preprod, and production environments.
• Collaborate with Applications Support, Platforms Engineering, DevOps, QA and Solution Design teams to ensure release readiness, including technical validation, rollback planning, and communication.
• Ensure all releases are compliant with governance, change control, and risk management frameworks.
• Manage release documentation, including release notes, deployment plans, and post-implementation reports.
• Drive automation and tool adoption to improve release efficiency, consistency, and traceability.
• Collaborate with Environment Management team to ensure Release calendar is aligned with environment strategy
• Lead release retrospectives and implement lessons learned to enhance future deployments.

Do you have experience in Software development?, Do you have a Bachelor's degree?, * Ideally successful candidates will hold at least a bachelor's degree or equivalent professional qualifications in Computer Science, Information Technology, Engineering, or related field. With any additional studies highly desirable.

• Preferably candidates will have a proven background of experience in release, deployment, or DevOps roles, also within this additional proven experience in a leadership capacity.
• Successful candidates will have a strong understanding of software development life-cycle (SDLC), CI/CD pipelines, and ITIL change management principles.
• Plus, ideally have proficiency in release management tools (e.g., Jenkins, Azure DevOps, GitLab CI/CD, Octopus Deploy, Jira, ServiceNow).
• Preferably candidates will have excellent analytical, problem-solving, and risk management skills. Alongside strong leadership, communication, and stakeholder management abilities.
• Successful candidates will be skilled in process optimisation, automation, and cross-team collaboration.
• Ideally candidates will have experience in setting up Release & Deployment function from scratch. Alongside proven experience managing large-scale enterprise software releases across complex environments.
• Successful candidates will be able to demonstrate the ability to drive process improvements and manage change in a dynamic environment.

• A competitive salary package
• Industry leading benefits

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.

This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.

At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That's how we live the Ricoh Way.