Impact and Data Analyst

This part time Impact and Data Analyst role (20 hours per week) will play a vital part in advancing our mission by transforming diverse data into meaningful, actionable intelligence. You will be responsible for designing and delivering research, analysing data from multiple sources, producing high-quality reports, and evaluating outreach and engagement activity.

This is a hands-on, varied role in a small and dynamic organisation. You will work closely with colleagues across all teams, from outreach and engagement to communications, and will be the person who "makes sense of the numbers" behind our community voice, engagement and impact work.

You will report to the Head of Communications and Impact and will have the autonomy to shape how we collect, interpret and present data across the organisation.

Key Responsibilities

Data, Research and Insight

· Lead the organisation's approach to research, data collection and impact measurement.

· Manage and maintain our CRM/database, ensuring GDPR compliance, accuracy and high-quality data entry.

· Pull and consolidate data from multiple internal and external sources.

· Plan, design and deliver research projects using appropriate qualitative and quantitative methodologies.

· Analyse data to draw out themes, patterns and trends that inform organisational decision-making.

· Produce monthly intelligence summaries for internal teams and the leadership team.

· Analyse survey data and commissioned project data, producing clear and accessible reports.

· Maintain awareness of relevant national and local research and share insights with colleagues.

Reporting and Communications

· Produce high-quality presentations, reports and impact summaries for internal and external stakeholders.

· Present complex data in accessible, visually clear formats.

· Create organisation-wide reports/newsletters that communicate our impact to the public.

· Provide monthly data returns to Healthwatch England and system partners.

· Support the Communications Manager with written materials, including web articles, social content, annual reports and digital assets.

Do you have experience in Data management?, · Strong understanding of Healthwatch's role and the value of patient/public involvement.

· Experience in data analysis, insight reporting and research.

· Knowledge of qualitative and quantitative analysis methods.

· Ability to present complex information clearly and accessibly.

· Excellent attention to detail and commitment to accuracy and consistency.

· Strong Excel skills and good general digital literacy (Microsoft suite, CRM systems, online tools).

· Confident writer with the ability to translate data into compelling narratives.

· Strong organisational skills and ability to prioritise competing demands.

· Excellent interpersonal skills and the ability to build relationships with a range of stakeholders.

· Ability to attend meetings across Cambridgeshire and Peterborough and very occasionally work outside typical hours.

Desirable experience

· Experience supporting communications functions (social media scheduling, website updates, content creation).

· Experience using data visualisation or reporting tools.