Web Project Administrator

Are you an organised, proactive multitasker with a talent for managing projects and supporting clients? Talk To Media is looking for a Web Project & Account Manager to join our growing team!

In this role, you'll keep projects running smoothly from start to finish - coordinating tasks, supporting our team, maintaining client communication, and ensuring deadlines are met. If you thrive in a structured, fast-paced environment and enjoy balancing admin, planning, and client interaction, this could be the perfect fit.

What You'll Do

General Responsibilities

• Act as the main point of contact for clients and internal web team for all project-related queries.
• Provide day-to-day administrative support through phone and email.
• Manage task allocation and scheduling within the team, checking progress regularly.
• Assist with scoping, quoting, and planning work alongside designers, developers, and account managers.
• Contribute ideas in team meetings and collaborate with colleagues on broader marketing activity.

Project Management

• Oversee the full lifecycle of projects, ensuring they are delivered on time and to a high standard.
• Work with clients to define project goals, scope, requirements, and expectations.
• Produce and maintain key project documentation, including timelines, briefs, proposals, and progress updates.
• Coordinate team workloads and monitor deadlines.
• Carry out quality checks to ensure project accuracy, functionality, and usability.
• Support with content population and basic system updates where required.
• Lead project meetings, present updates, and gather client feedback.
• Track project performance and budgets to ensure successful delivery.
• Review project outcomes and provide insights or recommendations to clients.

Account Management

• Manage multiple retained clients, keeping in regular contact through calls, emails, and meetings.
• Produce monthly activity reports summarising completed work and upcoming recommendations.
• Identify opportunities for improvements, new ideas, and efficiencies for clients.
• Maintain a proactive, solutions-focused mindset.

Do you have experience in WordPress?, You'll be a great fit if you:

• Have experience managing projects, ideally within a digital or marketing environment.
• Are highly organised, detail-focused, and confident handling multiple priorities.
• Communicate clearly and professionally with both clients and internal teams.
• Have a good understanding of digital platforms (WordPress experience is helpful but not essential).
• Are a problem-solver with a positive, can-do attitude.
• Can work independently while also collaborating well within a team., At Talk To Media, collaboration and creativity are at the heart of what we do. You'll join a friendly, supportive team of 10, working across a wide range of exciting client projects in a fast-paced agency environment.

• Competitive salary
• A friendly, close-knit team environment.
• Opportunities to develop your skills and grow within the agency.
• Regular team socials and a positive, forward-thinking culture.
• Company Pension.
• An extra day off for your birthday.
• Additional holidays based on time spent at the company.
• Free annual eye test.
• Free on-site parking

If you're ready to take your career to the next level and make an impact in a vibrant agency environment, we want to hear from you! Join us at Talk To Media and help shape the future of digital marketing.