1st Line IT Support Technician

A fantastic opportunity has arisen for an IT Technician (COINS Support) to join a well-established company based in Wakefield. This permanent role offers stability, progression, and a supportive environment for someone looking to grow their IT career., As an IT Technician (COINS Support), you'll be responsible for providing first-line IT support, troubleshooting technical issues, and documenting resolutions. You'll assist with maintaining hardware, software, and networks, while supporting users of the COINS ERP system.

· Resolve IT support tickets and assist with system maintenance

· Provide basic troubleshooting for hardware, software, and network issues

· Support COINS users and liaise with the software provider to resolve issues

· Create and update user guides, documentation, and knowledge base content

Do you have experience in IT support?, · Basic understanding of IT systems, networking, and security

· Familiarity with ticketing tools such as Jira or Confluence

· Excellent communication and problem-solving skills

· Previous experience with COINS or ERP systems is an advantage

If you're a proactive Marketing Executive looking to grow your career and make an impact, apply today or call Terri, our Commercial Recruitment Manager, on 01924 377500, Monday to Friday, 8:30am-4:30pm., * IT support: 1 year (preferred)

£26k PA without COINS experience and raising to a maximum of £29k PA after training and 1 years service.

If you have experience in COINS then the salary would be looking at up to £34k PA., Job Types: Full-time, Permanent

Pay: £26,000.00-£34,000.00 per year

Benefits:

• Company pension
• Free parking
• Private medical insurance

Application question(s):

• Do you live local to Wakefield?
• Do you have IT 1st line / 2nd line experience?
• Do you have COINS experience?

This vacancy is being advertised on behalf of Juice Personnel who is operating as an employment agency. Please note: As Juice Personnel are a reputable recruitment agency; we do not submit your CV to the end client until you have met with us. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.