IT Technician

As an IT Technician, you will play a key role in supporting the smooth running of our IT systems across the business. You will work closely with colleagues across Lab, Office and Site Services, supporting them with day-to-day IT requirements, maintaining data standards, and developing Excel/VBA-based tools used across the business.

This role is essential to ensuring our digital systems operate effectively, especially as we continue to introduce new technology and improve cybersecurity and documentation processes.

Key Responsibilities

In this role, you will be responsible for:

General IT Support

• Installing and configuring PCs, monitors, printers and other hardware.
• Providing first-line support to lab and office staff for everyday IT issues.
• Assisting colleagues with troubleshooting software and hardware queries.

Excel & Data Management

• Maintaining and updating Excel reports and worksheets using data collected from Managers and Supervisors.
• Assisting staff with Excel formulas, logic problems and data structure issues.
• Ensuring consistency and high standards of data integrity across reports and digital worksheets.

VBA & Automation

• Creating and maintaining VBA scripts for data transfer (Excel-to-Excel and Excel-to-MS SQL).
• Supporting automation and streamlining of reporting processes.

Collaboration

• Working with Quality Officers/Managers to maintain and improve Excel report standards.
• Supporting IT developments as new digital products and cybersecurity processes are introduced.

Do you have a valid Driving Licence license?, Do you have experience in ERP systems?, * Strong organisation skills with excellent attention to detail.

• Excellent written and verbal communication skills.
• Strong knowledge of Visual Basic for Applications (VBA).
• Advanced Excel skills, including automation, API integration, and logic programming.
• A mathematical or scientific mindset.
• Enjoys problem solving and working methodically.
• Ability to take responsibility for tasks and work to a high level of accuracy.
• Positive, determined and willing to learn.

Desirable

• Previous experience in general IT support.
• Experience with MS SQL or similar database environments.
• Knowledge of IT infrastructure basics (hardware, networking, permissions, etc.)., If you are someone who enjoys a varied technical role, thrives on problem solving, and is confident working with Excel, VBA and IT support tasks, we would love to hear from you., * Do you have any experience working with SQL databases or transferring data between Excel and SQL?
• Are you comfortable independently troubleshooting and solving technical issues?
• Do you have advanced experience using Microsoft Excel (including formulas, logic functions, VBA, automation, or API integration)?
• Do you have experience creating or maintaining Visual Basic for Applications (VBA) scripts?
• Do you have experience providing day-to-day IT support to colleagues or users (e.g., troubleshooting hardware/software issues)?
• Do you have a full UK driving licence, or can you reliably commute to Bangor (LL57 4LH)?

Job Types: Full-time, Permanent

Pay: From £27,000.00 per year

Established in 1980, Celtest is a leading provider of construction materials testing, dedicated to delivering the highest standards of excellence and customer care. As our operation continues to grow and evolve, our reliance on robust IT systems-digital worksheets, tablet platforms, databases and more-has become greater than ever.