IT Technician

You will provide first line support across the Group, ensuring smooth operations of IT systems, troubleshooting issues, and assisting with IT infrastructure and software.

Supporting colleagues who are both office and shopfloor-based working across all 3 sites.

Taking the lead in supporting and problem solving a range of IT issues including hardware, software, and basic networking., ·Installation, configuration and support of IT hardware, including computers, laptops, mobile devices and peripherals. ·Provide first-line IT support, responding to helpdesk tickets and troubleshooting issues. ·Support business applications, including Microsoft 365 and Windows. ·Perform basic network troubleshooting (Wi-Fi, connectivity, IP issues). ·Manage user accounts across various IT systems, including Active Directory, and Entra ID. ·Handle IT onboarding and offboarding processes. ·Perform data backups and restorations as required. ·Upgrade and repair IT hardware/ software as needed. ·Manage IT procurement, including ordering of equipment and consumables. ·Support meeting room AV equipment, and other IT peripherals.

·Previous experience in an IT Support or Technician role ·IT-related certification (CompTIA A+, Microsoft Certified, ITIL foundation, etc.) or a relevant degree. ·Previous experience in Manufacturing/ Engineering environments is desirable but not essential ·Basic scripting knowledge (Powershell, Python) for automation. ·Exposure to cloud technologies (Azure).

Core Competencies & Skills *Good problem solving skills with the ability to diagnose and resolve technical issues effectively. *Excellent customer service with strong communication skills and ability to support non-technical users. *Proactive, organised, and able to work independently.

We design and manufacture Strategic Machines. Strategic Machines make a strategic difference to our customers' business performance by solving tough automation problems and creating new business opportunities. The right Strategic Machine helps businesses tackle people and resource scarcity, environmental challenges, changing consumer behavior, disruptive competitors and technologies., The unique partnership we form with you to make your strategic machine a reality, needs very special people to move it forward. While they need to be technically very talented, they've got to have the something more, the something better, which makes them a Tharsus person. We know that people who are 'good enough' aren't for you. It's Tharsus people who will deliver for you. Our job, quite simply, is to find them. In practice it's more complicated than that. Our team has huge collective experience and insight in recruitment at all levels. We've developed tried and tested processes for finding Tharsus people and instilling in them our culture and values which will guide them to deliver their best for you and your Strategic Machine. Learning & Development All too often organizations take a one size fits all approach to designing and building the chain of businesses who will supply goods and services to support their operational needs. In a world where the wrong kind of paint can bring a global giant to the verge of ruin, this is a dangerously wrong approach. Managing a supply chain is a difficult thing to do. If you've ever tried to juggle 12 balls at once, in a thunderstorm while someone throws fireworks at your feet or changing a car tyre, whilst travelling at 70 mph on a motorway in the dark, then you may have some idea of the challenges faced. Here at Tharsus we know this. We know a supply chain needs to be robust and unimpeachable. That's why we don't take the standard manufacturing approach. That's why we design a supply chain that is uniquely fitted around the individual needs of our customers and their products. And that is why our customers and their products succeed.