Operations Support Administrator

• Acting as the first point of contact for customer enquiries via telephone, delivering excellent service with a professional and friendly approach.
• Navigating and updating a Microsoft-integrated CRM platform, to manage client and project data.
• Reviewing technical reports from the Surveying team, ensuring accuracy in spelling, grammar, and formatting before they're sent to clients.
• Entering and maintaining data across various internal databases with precision and consistency.
• Supporting document creation and editing using Microsoft Word.
• Using Excel daily to input data into pre-formatted sheets and apply filters to reports generated by the CRM.
• Creating basic presentations using PowerPoint when needed.

We're recruiting a proactive and detail-oriented Operations Support Administrator to assist our client in the construction industry, located just outside Stirling city centre. This is a dynamic, customer-facing role ideal for someone who thrives in a fast-paced environment and enjoys working with both people and systems., * Excellent written communication and proofreading skills.

• A confident and courteous telephone manner.
• Previous experience working with CRM systems and data entry.
• Solid working knowledge of Microsoft Office, especially Excel and Word.
• Ability to manage multiple tasks and maintain accuracy under pressure.

The role will ideally suit someone who self-motivated, committed to delivering a high standard of work and preferably has previous experience of working within a similar role. Previous experience within a customer service or administration would be beneficial .

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.