IT Applications Analyst
Larbey Evans
Charing Cross, United Kingdom
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
£ 55KJob location
Remote
Charing Cross, United Kingdom
Tech stack
Application Performance Management
Configuration Management
Computer Security
Information Systems
Identity and Access Management
Information Technology Operations
Python
Powershell
Software Vulnerability Management
Scripting (Bash/Python/Go/Ruby)
Enterprise Software Applications
Information Technology
Patch Management
Servicenow
Job description
- Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures
- Manage user access controls, including provisioning, de-provisioning, and access reviews
- Monitor system health and performance; initiate health checks and proactively remediate issues
- Respond to and resolve incidents and service requests in line with SLAs
- Provide break/fix troubleshooting and root cause analysis across supported systems
- Collaborate with infrastructure teams to support system scalability and optimization
- Facilitate alignment between delivery teams and Information Security, Infrastructure
- Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications
Requirements
- 3+ years' experience in enterprise application support or IT operations within a law firm
- Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
- Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools
- Understanding of access management, patch management, and vulnerability remediation processes
- Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)
- Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)
Benefits & conditions
- Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
- 09:30-17:30 (Monday-Friday)
- Hybrid working (3 days office / 2 days remote)
