Change Lead

• To be responsible for supporting the BPSS Product Manager in the continuous improvement of the BPSS systems deployed by the organisation and their users. To ensure that systems are available, fit for purpose, updated, supported and that staff are appropriately trained in their use.
• Support the BPSS Product Manager & BPSS Delivery Manager with implementing change.

Principal Accountabilities

• Assists the PM with managing Forward Schedule of Change
• Assists in managing the planning, testing and implementation of change requests.
• Manages the change process
• Works with the PM to identify changes from the business
• Security Compliance: Ensure compliance with security practices, guidelines, and standards.
• Relationships: Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals.
• Collaboration: with the wider Organisation to drive innovation with our BPSS processes and systems.
• Maintenance of BPSS Risk Record including updating CNC Risk Register
• Maintenance of BPSS documentation in conjunction with DM & PM, to ensure it is reviewed and updated when necessary.
• Facilitation of monthly BPSS Management Board, Functional Lead Committee, and Change Advisory Board meetings.
• Administrative support to wider Finance and Business Systems Support & Development Teams
• Oversight of change control and service development. Works with business stakeholder engagement to analyse business challenges and change requests, to implement system upgrades.
• Works with Oracle and the business on potential enhancements and roadmap items.
• Considers potential communication that is needed when change occurs.
• Works with other Business Projects that may impact BPSS
• Works with the Reconciliation & Maintenance Officer and change agents for 360 feedback on changes and potential considerations

• Relevant IT/professional services qualification, or willingness to attain ITIL.
• Relevant Change Management qualification
• Excellent document writing skills.
• Good communication, interpersonal and influencing skills.
• Organisation, ability to prioritise workload, time and deadline conscious, excellent attention to detail.
• Strong listening and recording skills with an ability to pay attention to detail.
• Capable of working unsupervised.
• A mature, responsible proactive approach to work.
• The ability to travel

This will be working Monday to Friday 37.5 hours a week.

Along with working a permanent contract with CNC you will receive an excellent salary plus fantastic benefits which includes a generous annual leave - starting at 27.5 days per annum (FTE) plus bank holidays.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.