Product Owner

• Build strong working relationships across the organisation, supporting digital initiatives and ensuring a consistent approach to product delivery.
• Act as Product Owner for core applications-owning the vision, roadmap, and functionality while gathering requirements from key stakeholders.
• Communicate effectively with users and customers, ensuring a digital-first, customer-focused experience.
• Produce Business Requirements and Specifications, conduct interviews, facilitate workshops, and document outcomes.
• Develop a thorough understanding of business functions, existing systems, and operational processes to support improvements and future design.
• Document as-is and to-be processes, preparing proposals for review within project cycles.
• Present proposals and recommendations to relevant stakeholders.
• Produce Feasibility Studies and gap analyses to support informed decision-making.
• Compare solution designs against requirements and identify priority gaps.
• Lead User Acceptance Testing (UAT), preparing plans and supporting users through test execution.
• Assist with user training, preparing materials and supporting the rollout and adoption of new systems.
• Coordinate project activities and resources to ensure effective and timely delivery using established tools and methodologies.

About You - Essential Skills & Experience * Strong knowledge of current and emerging analytical techniques

• Several years' experience in business change, analysis, or similar roles in a commercial environment
• Excellent written and verbal communication skills
• Logical, analytical, and structured approach to problem-solving
• Proficient in Microsoft Office and Visio
• Experience with digital solutions, cloud technologies, web platforms, CMS, and API integrations
• Relevant Business Analysis qualifications/modules (e.g., BA Diploma)

Desirable * PRINCE2 project management experience

• Agile/SCRUM experience
• Exposure to AWS, Azure, or other cloud technologies