Application Support Analyst

Are you ready to bring your technical expertise into a dynamic, regulated financial services environment? Our client is seeking a highly skilled Application Support Analyst to join their team and play a pivotal role in maintaining, supporting, and enhancing bespoke applications that underpin critical business operations., * Provide hands-on support for bespoke and custom-built applications hosted on Windows Server environments operating in load-balanced pools. * Troubleshoot and maintain services across the logic layer, ensuring optimal performance and minimal downtime. * Work collaboratively with both technical teams and business stakeholders, translating complex issues into clear, actionable insights. * Drive automation initiatives and secure file transfers using PowerShell, SFTP, and WinSCP. * Support and enhance internal tools and services developed in VB.NET, including debugging and minor code adjustments where necessary. * Oversee and optimise ETL workflows, including those built using SSIS, ensuring data accuracy, reliability, and timely delivery. * Create and maintain scripts to automate routine tasks, improve operational efficiency, and ensure consistency across systems. * Uphold robust security standards, including the use of identity and access protocols such as Entra ID. * Manage code repositories and deployments using GIT, following best practices for version control and release management. * Monitor application health through alerting, monitoring, and APM tools, responding proactively to potential issues.

Proven background in Application Support, preferably within regulated or financial services environments. * Strong proficiency in SQL and relational database technologies, with the ability to write, optimise, and troubleshoot SQL queries. * Hands-on experience with VB.NET applications, including supporting, analysing, or modifying code. * Solid understanding of SSIS, ETL pipelines, and data integration processes. * Experience with scripting (e.g., PowerShell, batch, or other automation languages). * Familiarity with alerting, monitoring, and APM tools. * Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels. * Technically versatile, with a broad understanding of modern application ecosystems, deployment models, and support practices.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation