Messaging Engineer

The Barbican

Charing Cross, United Kingdom

7 days ago

Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Languages

English

Job location

Charing Cross, United Kingdom

Tech stack

Microsoft Active Directory

Computing Platforms

Backup Devices

Cloud Computing

Email Filtering

Microsoft Exchange Server

Enterprise Vault

Windows Server

Powershell

Software Licensing

Microsoft InTune

Job description

Are you an experienced Messaging Engineer who enjoys supporting the delivery, maintenance and enhancement of platforms and services in a demanding messaging environment?, We have a fantastic opportunity for an experienced Messaging Engineer to join a global professional services organisation for a 12 month initial fixed term contract. In this role you willplay a key part in ensuring the stability, performance and future development of our clients messaging infrastructure as well as providing expert technical support and guidance across the business.

The role will involve:

Evaluating new messaging systems and technologies to save time, increase service levels and reduce costs
Contributing to assigned projects to support delivery of new messaging services to the business
Providing support to users on software platforms supported by the Messaging team
Resolving incidents relating to messaging services in accordance with the Messaging Service Level Agreement and escalating where appropriate
Being a technical escalation contact for enquiries and issues related to messaging services from users, more junior team members and Service Desk and desk-side support teams
Performing preventative maintenance
Maintaining inventory information and complying with software licensing agreements

Requirements

Proven background working as a Messaging Engineer within the Professional Services or Legal sector.
In-depth experience of Windows Server and Active Directory
Strong experience with Microsoft Exchange 2019/SE, Exchange Online and Intune
Knowledge of email archiving products, such as Enterprise Vault (desirable)
Familiarity with cloud-based email filtering services such as Microsoft Exchange Online Protection
Ability to write PowerShell scripts to automate system administration tasks is desirable
Good understanding of the principles of email systems, security processes, best practices, backup procedures, and networks