Infrastructure Engineer - Office based

• Deliver new technologies that support a best of breed ethos

• Deliver new innovations to question conventional thinking and improve capabilities of the IT department

• Lead by example as a senior technical escalation point for a broad range of IT support topics

• Manage stakeholders within IT and the business while delivering complex projects.

• Deliver exceptional customer service to a consistent high standard, We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Be skilled at…

• Troubleshooting, problem solving and root cause analysis

• Excellent Research and analytic skills

• Prioritisation and self-management

• Design, implementation and support of enterprise applications and infrastructure

• Support and optimization of in-house and bespoke applications

• Adapting to change, learning quickly in a fast passed environment Have experience of…

• Delivering exceptional customer service under pressure

• Operational support at a senior technical level, within a medium to large sized enterprise

• Supporting and diagnosing enterprise WAN and LAN infrastructure.

• Planning, organising, leading and delivering complex, fast-moving workloads with both internal and external 3rd party resources

• Working to recognised methodologies i.e. (ITIL, Agile)

• A broad range of technical experience within a fast paced, dynamic environment

• Supporting junior colleagues via mentoring, training, and documentation Demonstrate knowledge of…

• Enterprise application, middleware, and infrastructure technologies

• Managing and deploying to cloud platforms

• Database support, administration, and optimisation

• Scripting, orchestration, and automation techniques

• Capacity, performance, and availability monitoring

• Security, vulnerability, and malware threat prevention

• Desirable - Working in F1/Racing/Superbikes or equivalent business

• Desirable - Testbed and simulation platforms, * Degree or relevant qualifications in a technology or science subject

• Hold the following (or relevant equivalent): o Cisco Certified Network Associate (CCNA) o ITIL v3/v4 foundation level Softer skills

• Diligent and show attention to detail.

• Passionate about infrastructure.

• Capable to show a growth mind-set

• Flexible and open

• A team player

• Success driven, capable to perform under pressure and overcome challenges.

• Target and deadline driven Success in this role will be if you… (deliverables)

• Be able to see the big picture but also get involved in the technical "hands on" deliverable of a broad range of technical topics.

• Project manage multiple concurrent projects and associated stakeholder communications.

• Deliver on operational and project-based tasks, against demanding Service Level Agreements and challenging deadlines

• Deliver quality without compromising performance

• Be a strong point of escalation; seeing solutions that others can't, and crucially, be keen to do so as quickly and efficiently as possible so that we can achieve our collective goals

• Actively encourage teamwork and knowledge sharing to develop both yourself and your colleagues Additional information…

• The roles require the ability to deliver on both operational and project activities, against deadlines and SLAs. Thus, flexibility is essential in this position

• Applicants must be able to occasionally provide out of hours maintenance and support on a best-efforts basis

Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.