Contract Support

Total Facilities
Addlestone, United Kingdom
5 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 33K

Job location

Addlestone, United Kingdom

Tech stack

Microsoft Office
Data Logging

Job description

  • Responsible for all reactive jobs received through the customer support process - ensuring
  • Preparation of reports and documentation
  • Updating of electronic records
  • Material ordering and administration
  • Subcontractor's administration
  • Raising PO and invoices
  • Production of valuations and presentation of results
  • Quote logging and processing
  • Collating timesheets from engineers, chasing and checking quality of data
  • Contract set-up (PPM / System support)
  • Application billing preparation
  • that they are processed for payment correctly according to the contract terms, specification and schedule of rates
  • Responsible for all quotations and estimates - ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate
  • Chasing and escalation within the regions all SLA & KPI breaches
  • Co-ordination of Site Audits
  • Co-ordinate monthly meetings and reviews generally
  • PPM & Reactive Works Reporting
  • Liaising with regional team over client requirements for scheduling ad-hoc works
  • Collation of stats for invoicing (reactive and ppm's)
  • Validation of all reactive charges submitted by the regional teams
  • Valuation of all quotations/estimates submitted by the regional teams
  • Assisting colleagues with the team where necessary
  • Co-ordinate Audits on behalf of Regional Managers
  • Co-ordinate monthly meetings and reviews generally
  • Experience in delivering high-class customer service
  • An excellent telephone manner is essential

Requirements

Do you have experience in Office experience?, * Must have experience working in a Building Maintenance company or Facilities industry

About the company

My client is a leading Facilities company looking for an experienced Contract Support on the Reactive team. You will have knowledge of working within a Facilities environment and be able to hit the ground running. Our client is looking for a contract admin.

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