Application Support Analyst (64420)

• Provide technical support to clients via phone, email, and remote access tools.
• Troubleshoot and resolve issues across hardware, software, and networking platforms.
• Maintain accurate records of support requests and resolutions in the ticketing system.
• Create and deliver detailed reports for internal and external stakeholders.
• Update and manage client licenses, ensuring system compliance and efficiency.

• Strong experience in HL7 and SQL.
• Strong knowledge of basic networking (WAN/LAN, VPN, DNS).
• Excellent communication skills.

Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Analyst to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is an office based role in London. Offering a salary of anywhere from £25,000-£35,000, plus a robust benefits package, this is your chance to make a meaningful impact in a dynamic, international environment., * Benefits: Competitive pension scheme, life assurance, permanent health assurance, 20 days annual leave, onboarding program, and extensive training opportunities.