Junior IT Support Specialist

Join to apply for the Junior IT Support Specialist role at TransPerfect Join to apply for the Junior IT Support Specialist role at TransPerfect Get AI-powered advice on this job and more exclusive features. We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. When applying, please ensure you're submitting your CV in English. Responsibilities include: * Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) * Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests * Perform on-site analyze, diagnosis, and resolution of workstation and peripheral problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including remote repair * Adhere to procedures for logging, reporting and monitoring helpdesk requests. * Must create a high level of user satisfaction through accurate timely follow up, strong technical skills, good customer communication and relationship building Required Skills: * Must be fluent in the English language * The ideal candidate should have strong interpersonal skills and ability to interact favorably with a wide variety of people * Highly self-motivated and with reasoning skills * Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 and 11 PRO) * Knowledge of Mac OS X is desirable * Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc. * Knowledge of basic networking and connectivity - DHCP, DNS, Cabling, etc. * Knowledge of Antivirus and Spyware removal techniques * Ability to quickly diagnose and fix problems * Ability to articulate and maintain attention to technical details * Ability to open a computer and replace defective components * Desire to learn new skills * Ability to follow through and document issues as well as resolutions * Be able to work in a team-oriented, collaborative environment * Familiar with Microsoft Active Directory a plus By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting Seniority level * Seniority level Entry level Employment type * Employment type Full-time Job function * Job function Information Technology and Customer Service * Industries Translation and Localization, IT Services and IT Consulting, and Software Development Referrals increase your chances of interviewing at TransPerfect by 2x Get notified about new Information Technology Support Specialist jobs in Madrid, Community of Madrid, Spain. Madrid, Community of Madrid, Spain 2 weeks ago Getafe, Community of Madrid, Spain €21,000.00-€26,000.00 1 week ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 3 hours ago Madrid, Community of Madrid, Spain 3 weeks ago Madrid, Community of Madrid, Spain 3 hours ago Madrid, Community of Madrid, Spain 1 day ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 3 days ago Madrid, Community of Madrid, Spain 1 month ago Madrid, Community of Madrid, Spain 1 week ago Madrid, Community of Madrid, Spain €20,000.00-€20,001.00 3 days ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 1 week ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 2 months ago Madrid, Community of Madrid, Spain 6 days ago Madrid, Community of Madrid, Spain 1 month ago Madrid, Community of Madrid, Spain 2 weeks ago Madrid, Community of Madrid, Spain 1 month ago Las Rozas de Madrid, Community of Madrid, Spain 3 months ago Madrid, Community of Madrid, Spain 1 week ago Madrid, Community of Madrid, Spain 1 month ago Madrid, Community of Madrid, Spain 3 weeks ago Madrid, Community of Madrid, Spain 3 weeks ago Madrid, Community of Madrid, Spain 5 hours ago Madrid, Community of Madrid, Spain 1 week ago Madrid, Community of Madrid, Spain 2 weeks ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr