HR Systems and Compliance Assistant

We have a fantastic opportunity for a HR Systems and Compliance Assistant to join our HR team. This is a hybrid role working from our offices in Shrewsbury 3 days a week to allow collaborative working time with your colleagues. This role also includes an opportunity to enrol on a HR apprenticeship course to achieve a HR qualification.

Reporting directly to our HR Systems and Compliance Manager, the HR Systems and Compliance Assistant will be Responsible for delivering effective, efficient, and professional support to the business in relation to HR systems, HR compliance, and HR Administration. This role is central to ensuring the highest standards of quality, compliance, and data integrity within all HR systems, while providing a responsive and service-focused approach.

Benefits for the role include

• 28k-30k per annum

• 33 days holiday

• Opportunity to enrol on a HR Apprenticeship course to achieve a HR qualification.

• Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.

• 24/7 online/telephone GP Consultation and access to prescriptions.

• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.

• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.

• Access to mental health consultations.

• Access to physiotherapy consultations.

• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.

• Financial guidance re retirement planning, tax savings and state benefits.

• Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.

• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.

• Refer a Friend recruitment incentive scheme with financial rewards .

• The EMED foundation, to provide support to colleagues and our local communities.

• Pension Scheme.

• Blue Light Card.

• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.

• Flu vaccination ( through an internal campaign in Autumn/Winter).

Role Responsibilities

• Maintain accuracy and compliance of all people-related data and processes within HR systems.
• Collaborate with operational management to ensure all regulatory and company compliance requirements are consistently met and up to date including CQC and other regulatory bodies.
• Conduct monthly sample audits to ensure onboarding compliance across the business, escalate non-compliance, and support with coaching to align and close any gaps where necessary.
• Foster strong working relationships across the business to support HR system integrity, consistent process implementation and service delivery.
• Monitor and respond to queries in the BambooHR support inbox.
• Monitor and respond to queries in the HR Admin inbox.
• Prepare and distribute weekly reports on people compliance data, with appropriate follow up to maintain KPI levels.
• Signpost to guidance and coach managers on all aspects of people administration processes, ensuring accuracy, consistency, compliance, and efficiency.
• Implement regular data cleanse activities to promote data integrity across HR systems.
• Issue Company funded eye test vouchers on an ad-hoc basis when required.
• Supporting wider, ad-hoc, HR administrative activities as required.

• Knowledge and understanding of Right to Work documentation requirements and DBS application processes is desirable.
• Knowledge of healthcare sector / CQC and/or other regulated environments is desirable.
• Highly organised and ability to plan effectively and able to work autonomously to deadlines.
• Proficient user of MS Office and experience of HR systems, including Teams, Excel,
• Word and Power Bi.
• Strong attention to detail.
• Able to drive results and adopt a pro-active approach.
• Strong relationship management skills, network building, and team centred approach.
• Excellent communication with internal and external stakeholders.

Our Values

Collaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile - We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable - We do what we say we will do, we take responsibility and we behave with integrity.

Empowered - We are confident and committed to taking responsibility to deliver the highest quality service.

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services. EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.