IT Manager
Role details
Job location
Tech stack
Job description
At Micronclean our IT team provides industry-leading technologies to ensure we meet the needs of our internal and external customers, including our own garment management software and a range of web solutions for customer interface.
We're looking for a talented and passionate IT Manager to join our IT team. You will join a team of 8 IT specialists whom provide both hardware and software solutions to our customers. The role is a fantastic opportunity for an individual to create, implement and manage an IT strategy within a rapidly developing business.
Duties to include:
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Lead and deliver an effective, secure and value-adding IT service across the organisation, reducing risk and improving the user experience.
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Managing, leading and motivating a team of IT professionals including offering support and guidance to "Functional Heads", to ensure overall delivery of IT service.
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Plan and deliver IT infrastructure and cloud projects on time, within scope and budget.
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Improve and maintain compliance with Cyber Essentials, GDPR, and internal audit requirements.
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Oversee procurement, IT asset lifecycle management and IT budget control (capital and P&L).
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Empower the use of IT through training, knowledge sharing and effective use of hardware, software and data.
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Resolve complex IT issues using structured problem-solving techniques and drive continuous improvement across all IT processes.
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Tracking, reviewing and reporting IT performance using metrics/KPIs to inform decision-making.
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Collaborating with and contributing to the performance of the organisations management team.
Requirements
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Strong knowledge of Windows server infrastructure, networking, security, virtualisation, backups, cloud services (Microsoft 365, Azure/Entra) and Active Directory.
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Proven experience in IT service management and IT service desk leadership.
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Demonstrable experience delivering end-to-end IT projects.
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Strong understanding of cybersecurity fundamentals and best practices.
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Experience of managing and delivering, end to end IT projects.
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Strong analytical and problem-solving skills.
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Full UK driving license.
Desirable (candidates will stand out if they have these attributes):
- Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM).
- Microsoft certifications (MCSA/MCSE or role-based equivalents)
- ITIL 4 certification.
- CompTIA Security+ or similar Cyber Security based certification.
- Experience with Cyber Essentials Plus, ISO 27001 or other compliance frameworks.
- Vendor / contract / supplier management experience.
- Exposure to engineering or manufacturing environments (e.g. PLCs, IoT).
- Project management certification (Prince2, PMP, Agile)., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Benefits & conditions
HOURS OF WORK: Monday to Friday; 9.00am to 5.00pm with half an hour unpaid lunch break (possibility to work from home for up to 3 days a week)
SALARY RANGE: £50,000 - £60,000pa (dependent on knowledge and experience) + bonus + PRP + 5% contribution to company pension scheme