IT Technician
Role details
Job location
Tech stack
Job description
Based at our modern Head Office in Honley, Holmfirth this is a fantastic opportunity for an IT Technician. The successful candidate will be required to support our IT Manager with internal IT support calls, miscellaneous tasks and project assistance within a busy Construction Consultancy. Ideal candidates require some technical knowledge of software and hardware on various platforms and a logical problem-solving approach. Need experience with Windows 11 & Microsoft 365 in a server/client environment, and Microsoft Excel, Word & Teams applications. Server, SQL database, AI and Apple products knowledge would be preferable but not essential.
- To provide IT support to staff, assisting them with hardware, software, desktop applications and communications problems.
- Support users working from home
- Assist in managing IT hardware and software databases
- Manage backups of the IT systems
- Assist in benchmarking for various IT services used
- Once trained, assist in downloading completed survey information and updating address lists for the Asset Management Team
- Once trained, assist Project Managers in creating survey forms, managing survey data, and running reports
Requirements
- Experience working in an IT Technician role
- Technical knowledge of software and hardware in an office environment
- Windows 11 & MS 365 experience
- Familiarity with MS Excel.
- Experience with conference systems/software such as MS Teams, Zoom, etc.
- A 'can do' and obliging attitude.
- Ability to prioritise workload & flexible working approach to completing tasks
- Good timekeeping skills
- Good communication skills
- Problem-solving skills
- Hands-on approach to learning
- A driving licence is preferable but not essential
Benefits & conditions
- Be part of a modern, growing, forward-thinking consultancy
- On-the-job training provided
- Up to 30 days annual leave plus bank holidays
- 9-day fortnight rota option for flexible work/life balance opportunities
- Bonus schemes
- 3-5% Contributory pension scheme & four times salary life assurance
- Regular performance and salary reviews to ensure our people progress in their careers
- Payment of Professional Institute training/examination fees/ subscription fees
- Excellent fully funded training programme with regular in-house CPD events to support career development
- Fun social & team building events organised & paid for by the company