IT Support Engineer

We are seeking a highly skilled and experienced IT Support Engineer to join our expanding team. Following recent company growth and the successful fulfilment of new contracts, this role offers the opportunity to work in a dynamic environment supporting a wide range of clients and technologies., * Provide technical support to clients and internal teams across hardware, software, and networking issues

• Manage and maintain Microsoft 365 environments
• Troubleshoot and resolve networking problems
• Implement and monitor cyber security best practices
• Collaborate with colleagues to deliver high-quality managed services
• Document processes, solutions, and client interactions for knowledge sharing

Do you have a valid Driving Licence license?, Do you have experience in Technical support?, * Minimum of 5 years' experience in IT support or within a Managed Service Provider (MSP)

• Valid driving licence and ability to travel when required
• Strong knowledge of Microsoft 365
• Solid networking expertise
• Understanding of cyber security best practices
• Excellent communication skills and a collaborative, team-oriented approach

Desirable Skills

• Experience with cloud infrastructure (Azure, AWS, etc.)

Full Time Hours Mon to Fri 8.45am - 5.30pm , may need to work some nights and weekends to accommodate client requirements.

Utilicom Group is a rapidly growing technology services provider, delivering innovative IT solutions and managed services to a diverse client base. Our mission is to empower businesses with reliable, secure, and scalable technology that supports their growth. We pride ourselves on our collaborative culture, commitment to excellence, and dedication to customer success.