Lead Digital Project Manager

Ride Shotgun are looking to recruit a Lead Digital Project Manager to join our Tech team. This is both a client facing and internally focused role working with our creatives, developers and coders.

You will be responsible for helping to set development strategy, defining our long-term vision and goals for a project, as well as the roadmap for how to achieve them. On a day-to-day basis you will be expected to lead scoping, development planning, workshops and get hands on with live projects to make sure they progress to plan. Our projects and tools can vary in complexity, and you will be expected to be able to vary your approach from BAU content generation to cutting edge large, uncertain and complex projects where the timeframes are much longer.

Identifying and creating opportunities for our clients and Ride Shotgun is an important part of the role. The ideal candidate will blend hands-on project management with creative problem-solving, strategic insight, and collaboration across disciplines.

What are the key responsibilities?

• Team Leadership: Lead cross-functional teams, providing clear direction, and constructively removing obstacles to ensure timely delivery of project milestones.

• Management: Own the product/project roadmap and backlog, translating business needs into clear, actionable user stories, features or content generation.

• Stakeholder Liaison: Act as the primary point of contact for stakeholders, gathering and consolidating feedback, and managing expectations throughout the development process.

• Cross-Functional Collaboration: Collaborate closely with internal teams including developers, coders, designers, account managers, and marketing/new business to ensure successful execution of digital projects.

• Translation & Collaboration: Serve as a vital link between production, creative, and tech teams, translating complex technical challenges into clear guidance for non-technical stakeholders, clients and vice versa.

• Prioritisation: Make informed decisions on feature prioritisation based on business value, stakeholder input, client feedback, and project demands.

• Risk Management: Identify and mitigate project risks, proactively addressing challenges to keep projects on track communicating with stakeholders to maintain project visibility.

• Quality Assurance: Define and maintain acceptance criteria for features, ensuring delivered solutions meet key performance indicators.

• Continuous Improvement: Promote continuous improvement, iterating on features based on user feedback, analytics, and market insights within financial boundaries. Work closely with the Technology Director to review trends and opportunities for delivering efficiency and improvements in our products and ways of working.

• Market Analysis: Constantly stay up to date with market research and competitor analysis to inform our digital creation strategy, identifying opportunities for innovation, efficiency and differentiation.

• Training & Enablement: At every opportunity upskill clients and internal teams on new AI or digital tools and best practices and grow the knowledge base within the business.

• Business Development: seek to understand the business, client projects and turn these into client focused deliverables in collaboration with the client services team.

• Engage in co-creation workshops: where you utilise your unique combination of creativity and project management expertise to lead to innovative and appropriate digital recommendations.

Do you have a valid Driving Licence license?, Do you have experience in Market research?, * You bring at least five years of experience in the creative and technology sectors, having thrived in digital studios, creative agencies, or production companies.

• A proven track record of agency project management, with an excellent understanding of the product management process and methodologies.

• Excellent and meticulous attention to detail with a robust knowledge of commercials.

• Experience of agile, waterfall, lean, scrum development methodologies to be able to implement the appropriate one for any given project.

• Being organized, motivated, and capable of multitasking even in high-pressure situations is second nature to you.

• Strong and confident presentation skills both externally and internally.

• Excellent command of English, enabling you to participate in technical discussions with both fluency and precision.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively with the wider business.

• Strong analytical and problems solving skills.

• You are proficient in Microsoft Teams, Miro, ClickUp or other project management tools.

• Knowledge of CGI and digital production pipelines would be an advantage.

• You're adaptable, driven, resourceful, and you demonstrate our company values daily.

In addition, we offer a competitive salary and additional benefits including:

• 25 days holiday plus bank holidays
• Your birthday off
• Additional holidays through salary sacrifice
• Childcare salary sacrifice
• Company Sick Pay
• Cycle to work scheme
• Tech & Home Scheme
• Pension contribution
• Westfield health cash plan
• Profit share scheme
• Discounts portal with access to thousands of retailers

Ride Shotgun is a bit different. Not only are we one of the fastest growing strategic brand, activation and production agencies in the UK but we think big, go big creatively and deliver big in production to deliver fully joined-up brand journeys for clients of all shapes and sizes. We help ambitious brands and businesses deliver high-performance digital and creative experiences. We bring together strategy, creative, technology, and content production into one joined up brand journey. We build the teams, tools, and processes that drive transformation and growth., This role will be based remotely working, 9am-5.30pm, Monday to Friday. This role will require occasional travel to Ride Shotgun offices and client sites as required. What kind of person are we looking for? We expect all our team members to share the same behaviour and culture code as Ride Shotgun, check them out below! We make it happen * We own it - we want to feel proud of the work we do every day. So, we step up, we crack on and we take responsibility. And when we do that, our infectious and genuine passion for our work shines through; * We are on it - "that'll do", won't do. We expect a lot more of ourselves and each other. As a result we're a proactive, driven bunch with a "can do" attitude, who love nothing more than spotting a problem and sorting it. We ride as one * No drama - we're all in this together. We look out for, and after, each other. No questions asked. We understand each other and respect each other. We work brilliantly together. No drama. No egos. Nobody being a dick. I've got your back, you've got mine. * Know-how - we work as one team, recognising and respecting each other's skills and capabilities. We trust each other and we know there's always someone in the team that will know the answer. It's in our nature to collaborate because we know that when we work together, amazing things happen. Question everything * Be curious and creative - curiosity is our superpower. It drives us to dig deeper. To look at challenges from every angle using left and right brain thinking. Leave no stone unturned. There might be an idea or insight under it. * Have guts and glory - we're fearless in challenging the accepted norms. Brave enough to do things differently. To take risks and try new things. And if that means challenging clients, ourselves and each other.. So be it. What do we offer? The opportunity to make a real impact and be instrumental in shaping the future of a new, ambitious, and exciting agency. Based remotely, you'll work with some of the world's best brands and the region's best talent to produce award winning creative work.