IT Systems Administrator

Polytec are looking for a full time, office based, IT Systems Administrator to support, maintain and enhance our Saffron Walden based clients software, hardware and network infrastructure. This is a hands-on, business-critical role ensuring that all internal IT systems run smoothly, securely and efficiently as they continue to scale., Install, configure and maintain company software and hardware

• Manage network servers, storage solutions and internal technology tools
• Set up user accounts, workstations and access controls
• Monitor system performance and ensure platform uptime
• Troubleshoot IT issues and resolve outages quickly
• Implement and maintain cybersecurity protocols, including firewalls and backups
• Upgrade systems with new software releases, patches and hardware
• Produce and maintain technical documentation, IT policies and training materials
• Train employees on company software tools (e.g. password-management systems)
• Establish and maintain a documented IT security policy
• Ensure CCTV and digital security infrastructure is correctly configured and operational

Essential

• Experience in IT support, IT administration or systems management

• Strong understanding of hardware, software and networking fundamentals

• Ability to diagnose and resolve technical issues independently

• Knowledge of cybersecurity best practices

• Strong organisational skills and attention to detail

• Good communication skills, including the ability to train non-technical staff

• Proactive mindset with the ability to manage workload across multiple systems Desirable

• Some web development experience or interest

• Computational/electronics hardware experience or interest

• Experience with CCTV or access-control technologies

• Familiarity with Linux systems, cloud platforms or virtualisation

• Previous experience in a start-up or fast-paced technical environment

• Ability to produce and maintain IT documentation and policies