Technical Support Supervisor
Role details
Job location
Tech stack
Job description
Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the division business leader.
The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely.
Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with relevant laws, regulations and industry standards.
Requirements
Have troubleshooting skills to investigate and resolve technical issues relating to products Provide technical support and training to other team members including sales Support the development and implementation of new products Ability to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer aided design (CAD) and ability to produce product drawings Basic software programming skills would be an advantage Sound understanding of electronics, * technical support
- project management
- technical systems
Benefits & conditions
Offering a very competitive package and great working environment