UX/UI Web Designer
Role details
Job location
Tech stack
Job description
The UX/UI Web Designer will play a key role in designing The Ehlers-Danlos Society's next-generation website. Working as part of the Website, IT & App Team, and collaborating closely with colleagues across the organization, the postholder will lead on the user experience (UX) and user interface (UI) design of a new website built in WordPress. The role will focus primarily on the new website build - turning user needs, brand guidelines, and organizational goals into clear, accessible and intuitive page layouts, components and design patterns. This includes supporting content and technical colleagues to ensure that designs are practical to implement, sustainable to maintain, and work well for people using different devices, assistive technologies and connection speeds.
Key Responsibilities/Essential Functions
This role has five (5) core areas of ownership, the responsibilities involved include, but are not limited to:
Lead UX/UI Design for New Website
- Take a lead role in designing the user interface for the new organization-wide website, ensuring it is visually engaging, clear and consistent with The Ehlers-Danlos Society's brand.
- Translate user needs, organisational requirements and agreed information architecture into page layouts, templates, and reusable UI components.
- Create wireframes, low- and high-fidelity mock-ups, and interactive prototypes to explore and communicate design approaches.
- Work closely with the Website Developers to ensure designs are feasible, efficient to implement in WordPress, and aligned with agreed technical constraints.
- Contribute to the development of a simple design system or pattern library (e.g. typography, colour, spacing, buttons, cards, navigation elements, form components) that can be applied consistently across the site.
Champion User Experience, Accessibility & Usability
- Design with a user-centred mindset, using available feedback and data to shape user journeys and layouts that are intuitive and easy to navigate.
- Ensure that page layouts, colour usage, typography and interactive states support accessibility best practice and help the organization meet or exceed WCAG 2.2 AA standards and accessibility best practices.
- Participate in and help to plan usability testing, accessibility reviews and feedback sessions, and iterate designs based on findings.
- Work with colleagues to ensure content is presented in clear, readable formats, supporting plain language and good content design.
Design for Mobile-First, Performance & Longevity
- Apply mobile-first and responsive design principles, ensuring layouts work elegantly from small screens up to large desktops.
- Design components and layouts that are flexible and reusable, reducing duplication and making it easier to maintain and evolve the site over time.
- Collaborate with developers to ensure that design choices take account of performance (for example, image sizes, use of media, animation and interaction patterns).
- Help define sensible design guardrails (e.g. maximum heading lengths, image ratios, content character counts) to keep the site fast, consistent and accessible as it grows.
Collaboration on Content Structures, Templates & Migration
- Work closely with content owners and the Web Coordinator to design page types and templates that support key content needs (e.g. educational content, research information, events, campaigns, news, FAQs, programme pages).
- Provide design input on the structure and presentation of key user journeys, such as finding information, signing up for events, donating, or accessing specialist resources.
- Support the configuration and testing of templates in WordPress by providing clear design specs, assets, states and examples.
- Contribute to content migration planning by helping to identify where existing content fits into new templates and where new patterns may be required.
Cross-Platform Alignment & Team Working
- Collaborate with the Website, IT & App team members to ensure the new site is cohesive, usable, and technically feasible.
- Work closely with Communications and brand colleagues to ensure that digital design builds on and strengthens The Ehlers-Danlos Society's visual identity.
- Contribute to project planning, estimation and progress updates, providing realistic assessments of design effort and timelines.
- Help document design decisions, patterns and guidelines so they can be understood and used by colleagues beyond the core project team.
Work Environment
Under normal conditions, this role is a fully remote position, working from home. However, due to the international nature of the Society's work, staff may be required to travel to company events, meetings, and conferences as well as some weekend work.
Requirements
Do you have experience in WordPress?, Do you have a Bachelor's degree?, Core Technical Skills
- Strong WordPress development experience, including custom themes, templates, block-based layouts and integrating external services (e.g., CRM, events, email, donations).
- Solid front-end development skills: HTML, CSS, JavaScript, responsive/mobile-first design, accessibility (WCAG 2.2 AA), semantic HTML, ARIA, keyboard navigation, screen-reader testing.
- Competent in PHP, MySQL, REST APIs, schema markup, and technical SEO (semantic markup, redirects, sitemaps, clean URLs).
- Experience with website performance optimization (Core Web Vitals, caching, image optimization) and troubleshooting UX-impacting issues.
- Familiarity with hosting and deployment environments (dev/staging/production), DNS, backups, CDN/caching, and security hardening.
- Experience with Git-based version control, code reviews, and branching workflows.
Web Project Experience
- Proven contribution to the development or significant enhancement of complex, content-rich websites-ideally within mission-driven sectors (charity, healthcare, education).
- Experience collaborating closely with designers/content teams on UX-led builds (component libraries, reusable patterns, mobile-first layouts).
Professional Skills & Ways of Working
- Strong problem-solving abilities with a methodical, evidence-based approach.
- Able to explain technical concepts clearly to non-technical colleagues.
- Excellent communication and interpersonal skills; able to work effectively in cross-functional or distributed teams.
- Highly organized: able to manage multiple tasks, priorities, and deadlines with strong attention to detail (testing, QA, documentation).
- Comfortable working independently and in a fully remote environment.
Other Requirements
- Proactive mindset with commitment to continuous learning and staying up to date with modern web practices.
- Competent using MS Office and cloud-based collaboration tools.
- Willingness to occasionally work evenings/weekends for key events or deadlines.
- Eligible to work in the UK without sponsorship.
- Ability to attend one in-person retreat annually in the UK.
- Willingness to travel to other in-person meetings and events as needed.
Desirable
- Experience with AI-driven search, GEO-style optimization, or similar emerging web technologies.
- Bachelor's degree in computer science or related discipline-or equivalent professional experience.
Benefits & conditions
The Ehlers-Danlos Society's commitment to diversity and inclusion is driven by the four pillars of our mission: C.A.R.E. - providing care, access, research and education in all that we do. We are a global, multicultural organization, as such we seek to increase opportunities for individuals from diversified backgrounds and are committed to building an inclusive culture that celebrates the diverse voices in our team and community. The Ehlers-Danlos Society actively recruits, employs, trains, compensates, and promotes opportunities regardless of race, nationality, ethnicity, gender, marital or civil partner status, caring responsibilities, disability, gender identity, age, social class, sexual orientation, religion, and other protected status as required by applicable law.
Job Types: Full-time, Fixed term contract
Pay: £35,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Health & wellbeing programme
- Life insurance
- Sabbatical
- Work from home
