Qlikview - Senior Technical Support Analyst

Qlikview - Senior Technical Support Analyst

We are seeking a Senior Technical Support Analyst with strong QlikView experience to provide part-time, long-term support for a live Business Intelligence solution. This is a hybrid contractor role with an initial on-site knowledge transfer phase, followed by a 2 months onsite/2 months offsite rotation.

You will work closely with business stakeholders to support the platform, resolve technical issues, and recommend enhancements and new functionality.

Key Responsibilities

• Provide 2nd/3rd line support for QlikView applications
• Support and maintain dashboards, data models, and ETL processes
• Troubleshoot performance, data, and user access issues
• Work with business users to understand reporting requirements
• Recommend and help shape new functionality and improvements
• Manage reload schedules and system stability
• Produce support documentation and user guidance
• Act as a trusted technical advisor to IT and the business

Required Experience

• Strong commercial experience supporting QlikView
• Background as a Senior BI Support Analyst/Qlik Developer/Technical Analyst
• Strong understanding of data modelling and BI architectures
• Confident engaging directly with non-technical stakeholders
• Experience working in a contractor or consulting capacity

Desirable

• Qlik Sense
• SQL/database support
• Prior experience in enterprise-scale environments

• Strong commercial experience supporting QlikView
• Background as a Senior BI Support Analyst/Qlik Developer/Technical Analyst
• Strong understanding of data modelling and BI architectures
• Confident engaging directly with non-technical stakeholders
• Experience working in a contractor or consulting capacity

Desirable

• Qlik Sense
• SQL/database support
• Prior experience in enterprise-scale environments