SAP Support Analyst

A Surrey-based charity is seeking an experienced SAP S/4HANA Support Analyst to join their global IT team. You will play a key role in supporting, configuring, and optimising SAP S/4HANA across finance, procurement, grants, and project management, helping ensure smooth and efficient operations for users worldwide. What you'll do

• Provide day-to-day functional and technical support for SAP S/4HANA users globally.
• Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants), adjusting system settings, workflows, and business rules.
• Manage and resolve incidents, service requests, and change tickets in line with agreed SLAs.
• Deliver system enhancements and continuous improvements through configuration and testing.
• Support integration points with other enterprise systems, ensuring smooth data flow and performance.
• Conduct testing, documentation, and training activities to support releases and upgrades.
• Ensure all SAP processes meet compliance, security, and governance standards.

• 5+ years of experience supporting and configuring SAP ECC or S/4HANA systems.
• Strong functional understanding of Finance (FI/CO) processes; experience with Procurement, Grants, or Project Systems is a plus.
• Proven hands-on experience in configuration, troubleshooting, change management, and testing.
• Excellent analytical and communication skills with the ability to work across technical and non-technical teams.
• A proactive and collaborative approach, with a desire to use technology to support meaningful causes.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation