IT Support Engineer (64786)
CV Screen Ltd
Coventry, United Kingdom
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 35KJob location
Coventry, United Kingdom
Tech stack
Microsoft Windows
Apple Mac Systems
Database Theory
Microsoft SQL Server
Software Troubleshooting
Job description
As IT Support Engineer, this will be a standalone role where you'll be expected to operate independently, use your initiative, and contribute to a broad range of technical responsibilities.
YOUR DUTIES AS IT SUPPORT ENGINEER WILL INCLUDE:
- Provide remote phone support for equipment troubleshooting.
- Identify spare parts and assist distributors with orders.
- Escalate issues to engineers and schedule site visits.
- Manage UK support cases in the CRM.
- Test and maintain showroom equipment.
- Handle warranty returns, including testing and replacements.
- Support engineers on-site.
Requirements
The IT Support Engineer will ideally have the following experience:
- Ideally, you will hold a full UK driving license.
- Strong understand of networking.
- SQL Server and database concepts.
- Windows and Mac OS experience.
Benefits & conditions
- Salary ranges from £30,000-£35,000 dependant on experience.
- Company pension scheme
- Death in service cover
- Free on-site parking.
- Life insurance
- Private medical
