IT Technician

Are you an energetic, solutions-driven IT Technician ready to take ownership, drive improvements, and keep tech running smoothly where it matters most?, No two days are the same - but expect to:

• Deliver high-quality 1st-2nd line support across multiple school sites.
• Keep classrooms running by maintaining desktops, laptops, iPads, Chromebooks, printers, and AV equipment.
• Manage users and devices through Google Workspace or Microsoft 365.
• Support and improve school networks: switches, Wi-Fi, VLANs, DHCP, DNS and more.
• Carry out essential updates, patching, imaging, and backups.
• Respond swiftly to on-site issues to keep lessons on track.
• Get hands-on with exciting projects - from device rollouts to network upgrades.
• Maintain accurate documentation and asset records.
• Build strong relationships with staff, leadership teams, and your internal IT colleagues.

• Minimum 2 years' experience in IT support (school experience a big plus!)
• Confident troubleshooting Windows, ChromeOS, and iPadOS
• Hands-on experience with Google Workspace Admin and/or Microsoft 365 Admin
• Solid understanding of networking essentials
• Strong problem-solving skills and the ability to communicate clearly with all types of users

Bonus Skills (Not Essential, but Awesome!)

• Understanding of safeguarding, MIS systems, or classroom tech
• Experience with UniFi, Synology, Omada Cloud, or Veeam
• Scripting ability (PowerShell, Bash)
• Certifications (CompTIA, Google, Microsoft)

Ready to take the next step in your IT career?

• £30,000-£33,000 salary (DOE)
• Travel expenses covered for sites beyond North London
• Loads of training and professional development opportunities
• A supportive, collaborative team that values your ideas
• A role that's varied, rewarding, and truly makes a difference every day