Infraestructure Specialist

IT Infrastructure Management

• Planning and managing processing capacity to meet business needs, including peaks in demand.
• Evaluation, implementation, and maintenance of tools and platforms critical to operations.

Integration and Technical Validation

• Technical definition of new hardware and software according to service requirements.
• Conducting technical tests to validate functionalities before going live.

Coordination with Suppliers

• Interaction with suppliers' technical and service areas according to the agreed escalation matrix.

Change Management and Control

• Process management for the entry, transfer, or removal of equipment in data centres.
• Creation and monitoring of tasks in tools such as ServiceNow to ensure deadlines are met.

Regular Tasks

• Monitoring and Optimisation

• Provide statistical information to validate capacity plans.
• Implement metrics and KPIs to measure operational efficiency.

• Documentation and Reports

• Keep inventory up to date in systems such as Services Now
• Draw up work plans and attach documentation in change controls.

• Security and Continuity

• Participate in contingency and disaster recovery plans.

Ensure compliance with security policies in the infrastructure

• Infrastructure and Networks
• Network Management: configuration, monitoring, and optimization (routing, switching, VPN, load balancing).
• Systems Administration: Windows, Linux, virtualized environments (VMware, Citrix).
• Resilience and Recovery: Backup, DRaaS, Cyber Recovery, critical platform management.
• Cloud and Virtualization
• AWS, Azure, Google Cloud.
• Orchestration and Containers (Kubernetes, Docker).
• Security and Complianc
• Firewalls, SIEM, risk management, GRC regulations. Automation and Programming Scripting for automation (PowerShell, Python). Code development and adaptation to improve software. Recommended Certifications ITIL, CCNA/CCNP, VMware, IBM Spectrum Protect, CommVault. Essential Soft Skills Effective communication and teamwork. Problem-solving and analytical thinking. Adaptability to technological changes. Project management and leadership in complex environments.

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.

We will be a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.