Infrastructure Engineer / Systems Engineer

An excellent opportunity for an experienced Senior Infrastructure Engineer / Systems Engineer to support, maintain and improve complex IT infrastructure environments, using technologies such as Azure, Microsoft 365, networking and virtualisation., As a Senior Infrastructure Engineer / Systems Engineer you will work closely with colleagues and suppliers to resolve complex issues, deliver technical improvements, and contribute to on-call, incident management and project work, using technologies such as virtualisation, Azure, Microsoft 365 and networking., The Senior Infrastructure Engineer / Systems Engineer will play a key role in supporting automation, configuration management, business continuity and disaster recovery, while contributing to service improvements that enhance stability and user experience., Your duties as the Senior Infrastructure Engineer / Systems Engineer include:

• Providing Technical Leadership: Ensuring core infrastructure is operationally fit for purpose

• Troubleshooting & Performance Analysis: Identifying and resolving complex issues

• Delivering Infrastructure Projects: Planning, installing and maintaining components and services

• Automating Processes: Creating scripts and tools to streamline deployments

• Maintaining Documentation: Ensuring operational procedures remain accurate and effective

• Managing Configuration: Supporting configuration management strategies and standards

• Supporting Project Teams: Understanding requirements and implementing appropriate solutions

• Liaising With Stakeholders: Communicating with suppliers, internal teams and users

• Enhancing Security Posture: Assisting with the deployment of security measures

• Maintaining Core Systems: Installing, configuring and supporting software and hardware

• Previous experience in infrastructure and networking across cloud and hybrid environments

• Experience with Microsoft technologies including Active Directory, Azure, Microsoft 365 and PowerShell

• Experience with networking including firewalls, routing, switching, VPN and wireless

• Ability to meet conflicting demands and manage workloads effectively

• Skilled in producing clear technical documentation

• Ability to explain technical concepts to non-technical audiences

• Experience with troubleshooting virtualised, cloud and endpoint environments

• Strong decision-making, planning and problem-solving skills

• Eligibility to work in the UK

DESIRABLE

• Experience with Azure InTune, Hyper-V, PKI and Group Policy

• Experience with DHCP, DNS, authentication platforms and security tools

• Experience with storage, backup and disaster recovery technologies

• Knowledge of monitoring tools, scripting, Linux or Mac device management

• PRINCE2 or advanced vendor certifications

• Generous annual leave: 26 days rising to 28 days after three years, plus bank holidays

• Employee Assistance Programme providing confidential wellbeing support

• Wellbeing Buddies offering confidential peer support

• Menopause Champions providing dedicated guidance and resources

• Cycle-to-work scheme with a wide range of bike options

• Eye care vouchers for free tests and VDU glasses contributions

• Hearing tests for colleagues working in kennel environments

• Discounts and cashback across retail, supermarkets, travel and more

• Pension scheme with employer matching plus 2%, up to 9% employer contribution

• Life assurance at four times salary, with options to increase cover

• Flexible benefits allowance (3% of salary) for gym memberships, health plans, dental insurance, travel insurance, critical illness cover, additional life assurance and the option to buy or sell annual leave

As this role requires an Enhanced Disclosure check the start date for the successful candidate will only be confirmed upon receipt of the check.

The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.

Please note: we reserve the right to close any of our vacancies early.