Supplier Services Technical Advisor

If you've got solid experience in insurance repairs and enjoy keeping things moving smoothly between contractors, clients, and claims teams, this role could suit you perfectly. You'll be joining a well-established, high-quality claims outfit that's growing its Supplier Services function. What you'll be doing

• Setting up new property claims and appointing the right contractors
• Reviewing and validating repair estimates to make sure the work stacks up
• Managing the repair phase from start to finish, keeping everyone updated
• Handling contractor complaints professionally and finding fair resolutions
• Working closely with Supplier Services Management to support performance, relationships, and continuous improvement, * IMPROVING DIVERSITY: We are pro-actively engaging with minority groups rather than simply hoping they will choose to engage with our traditional recruitment approaches. By diversifying the channels we use to source potential recruits, reviewing how we approach candidates, focusing on competency based questions and systematically using candidate feedback we will continue to improve our DEI performance.
• STRIVING FOR EQUITY: There is little point in attracting more diverse candidates if we don't retain them. We recognise that treating everyone the same (equality) is not truly equitable as needs and priorities are individual. Our focus involves striving for true equity by considering what will enable each employee to contribute their best to the organisation and providing them with the appropriate support and training to achieve their potential.
• DRIVING INCLUSION: The organisation will only benefit from increased diversity and individuals will only feel valued if we embrace the richness of our differences. We are constantly looking for ways to educate ourselves and communicate more effectively with one another. This involves board level ownership of the DEI strategy, company-wide training, partnerships with other relevant organisations, constantly reviewing internal systems, and measuring our progress.

What our DEI vision means for how we work with clients Our clients are at different stages of their DEI journeys. Irrespective of whether they are industry leaders or early on in their journey we look to collaborate with them, support them and learn from them as much as we can. We apply the techniques we are using to improve our own diversity to source ever stronger and less homogenous candidate lists while taking the opportunity to learn from their best practice and so improve our own efforts.

What our DEI vision means for candidates We want to be the recruiter of choice for every candidate in the insurance and finance sector. We are proactively looking to make our own team mix more diverse, training our staff, setting DEI targets for our candidate base and measuring our progress but we recognise there will always be more to do. We would welcome your feedback, both positive and negative to help us improve further.

• Experience reviewing building repair estimates in home insurance
• A good understanding of construction trades, building pathology, and reinstatement techniques
• Confident communication skills and the ability to challenge scope where needed
• Strong admin skills and good knowledge of Excel, Outlook, and Word
• Organised, proactive, and comfortable working as part of a wider team

• Discretionary annual bonus
• 25 days holiday (rising with service) + your birthday off
• Private healthcare, 5% pension, and enhanced family-friendly benefits
• EV scheme, cycle to work, 24/7 GP access, EAP, and long-service rewards
• Clear development paths and a supportive team culture

IPS Group is formed of a number of leading specialist recruitment divisions. Our recruitment services range across General Insurance, Finance, IT, Pensions and Investment, Legal, Executive both permanent, temporary and contract. We are a global operation which focusses on the UK, European, US and Asian markets. Our specialist consultants have experience in the industry they are recruiting for which gives them confidence that they can advise you at every key stage throughout your career. Don't just take our word for it Our candidates and clients have experienced firsthand the way we operate. Here are some of the things they've said: Caroline Roberts at IPS went above and beyond to find me my new role. I felt completely informed throughout the whole process. I hadn't had an interview for 14 years. Caroline spent time prepping me and made me feel confident and valued. Stacey Roast also found my daughter 2 of her roles and she also felt informed and updated throughout the process. We would definitely recommend IPS to anyone who is looking for a new role, we found them to be professional, helpful and very friendly. I have worked with Carl at IPS for over 10 years. Our interactions may be few and far between, but when working on a potential new role, Carl is always sure to communicate what is going on at all stages providing guidance and support. I'd definitely recommend anyone seeking employment in the Insurance industry to use IPS. IPS Group have incredible connections within the London insurance market and General Insurance - they know all the roles available. I would highly recommend Gary Ahern. He placed in my dream job which is a combination of data, software engineering and insurance - which is such an unique requirement he was able to meet. He called me and prepped me for all interview stages and gave me mock interviews. He also helped during the negotiations and helped land me a great pay for my skill set.