SAP CRM Specialist (100%)

Über die Stelle SAP CRM Specialist (100%) Industry: Dental care Number of employees: approx. 10.000 - 15.000 Reference number: V6W88VRR Key Facts: SAP CRM, SAP S/4HANA, Technical Lead, SAP PI/PO, SAP CPI, Salesforce, Projectmanagement, in Basel/home office. Main tasks: Serve as technical lead and subject matter expert for SAP CRM solutions Design and implement end-to-end integrations between SAP systems, Salesforce.com, and other enterprise platforms Ensure seamless data flow and process efficiency across connected systems through integration via middleware, APIs, and web services Translate business requirements into scalable, future-proof technical solutions, emphasizing system interoperability Provide ongoing support and continuous improvement for SAP CRM and Salesforce.com landscapes Lead and contribute to system migration, upgrade, and transformation initiatives with minimal business disruption Troubleshoot and resolve technical issues across multi-system landscapes and complex

interfaces Collaborate with cross-functional teams to define and promote integration best practices, including governance and security compliance Document technical architecture, configurations, and solution designs in a clear and maintainable format Offer technical mentoring and guidance to junior professionals and key stakeholders Your qualifications: Degree in Computer Science, Information Systems, or a comparable technical discipline Proven hands-on experience in: SAP CRM (customization, configuration, integration), SAP ERP / S/4HANA (Sales & Service processes) and Salesforce.com (core functionality and integration touchpoints) Expertise in integration technologies and middleware platforms such as SAP PI/PO, SAP CPI, IDocs, REST/SOAP web services, and APIs Strong understanding of enterprise system architectures and modern integration frameworks Demonstrated ability to troubleshoot and analyze end-to-end data and process flows across connected systems Experience driving or participating in large-scale transformation or migration projects Excellent communication skills, capable of bridging the gap between technical teams and business stakeholders Highly analytical with structured problem-solving and solution-oriented thinking Adept at working in dynamic environments, with a high level of adaptability to changing technologies and project needs Ability to build trust and collaborate effectively with stakeholders at all levels Certifications in Salesforce (e.g., Integration Architect, Application Architect) Experience with cloud-based integrations and hybrid enterprise environments Exposure to additional CRM or ERP platforms beyond SAP and Salesforce Familiarity with Agile methodologies and DevOps principles The salary range will be communicated confidentially. If you h ave any questions, please contact us at any time on +41 55 299 58 58 or recruiting@ffiadvisory.ch. We will be happy to help you!