Teamlead ERP D365 Operations
Role details
Job location
Tech stack
Job description
As Teamlead ERP D365 Operations, you will lead and develop a team of ERP D365 Operations Product Experts while acting as the senior ERP specialist for solution design and delivery. You will be responsible for planning, coordinating, and executing ERP D365 Operations deployments, resource allocation, and release management to ensure high-quality solutions that align with business needs and organizational standards.
Your mission is to drive the success of ERP D365 Operations solutions by combining leadership with hands-on technical expertise. You will oversee the design, implementation, and optimization of Dynamics 365 Operations-based processes, ensuring compliance with CWS Hygiene standards. Acting as the key escalation point and quality gate for D365 Operations-related initiatives, you will foster collaboration and continuous improvement across the organization.
What else will you be doing as a Teamlead ERP D365 Operations (m/f/d)
- Leading and coaching a team of six ERP Product Experts, promoting collaboration and professional growth.
- Acting as senior ERP expert for Dynamics 365 and related applications, validating end-to-end business processes.
- Planning and coordinating ERP deployments and release cycles, ensuring smooth execution and timely delivery.
- Managing resource and capacity planning, prioritizing change requests and support tickets.
- Serving as the primary escalation point for complex ERP issues and ensuring adherence to standards.
- Overseeing supplier and partner management related to ERP products and managing effective 2nd and 3rd level support.
- Maintaining structured release documentation and ensuring compliance with CWS Hygiene processes and Dynamics 365 best practices.
Requirements
At CWS Hygiene, we believe that the right personal and cultural fit is essential. You bring strategic thinking, a solution-oriented mindset, and combine technical expertise with leadership skills. With strong communication and collaborative abilities, you're able to influence across all levels.
- Bachelor's degree in IT, Computer Science, or Business Administration (Master's preferred)
- Certified and/or experienced in agile methodologies and functional design
- 10+ years of experience working with ERP systems, primarily Dynamics 365 F&O
- Proven track record of technical and architectural expertise in D365 F&O
- Experience managing a medium-sized team of specialists
- Strong knowledge of resource planning, release management, and ERP deployment processes
- Excellent analytical, communication, and stakeholder engagement skills
Benefits & conditions
Working at CWS Hygiene means working in a dynamic and challenging environment where no day is the same. We are a large European organization where you can learn and develop a lot. Our core values are to think customer first, empower others, improve every day, compete for success and take ownership.
- Attractive Base Salary - A fair salary that values your qualifications and contributions
- Performance Recognition - Enjoy a bonus program that rewards your achievements and contributions to the company
- Company Pension Plan - Benefit from our corporate pension plan to secure additional financial stability for your future
- 30 Vacation Days - Enjoy 30 days of annual leave to relax and recharge
- Modern IT Equipment - Work with high-quality, up-to-date technology that helps you perform efficiently and seamlessly
- Corporate Benefits - Take advantage of exclusive discounts on various products, services, and events that enhance your life
- JobRad (Bike Leasing Program) - Benefit from our JobRad offer and commute sustainably with a leased bicycle
- Childcare Allowance - We support your work-life balance with financial contributions to your childcare costs
- Flexible Working Hours & Remote Work - Enjoy flexible working hours and the option to work remotely, ensuring a better work-life balance
