IT Support - Customer Support (Junior)

We are currently looking for a JUNIOR IT Support to join our team in Bellaterra (Barcelona). In this key role,

You will be the direct link with our customers, providing specialized technical support and ensuring the proper operation of our AI-based intelligent video surveillance solutions, both in Spain and internationally. Your mission

Guarantee an exceptional customer experience by resolving incidents, providing assistance with system configuration and maintenance, and collaborating with other teams to continuously improve our services.

• Technical studies in Computer Science or related fields (University degree or Vocational Training).
• Knowledge of IT systems, networks, and technical support.
• Knowledge of Active Directory is a plus.
• English level: B2 or C1.
• Experience or interest in telephone-based customer support.
• Excellent communication skills and customer-oriented mindset.

• Continuous training on the latest technologies and methodologies.
• The opportunity to work for a manufacturer of video analytics solutions for perimeter security.
• Competitive salary and excellent working conditions.

Permanent contract in an innovative and fast-growing company

At DAVANTIS Technologies, We are international leaders in the development of innovative technological solutions for electronic security. We are international leaders in developing technological solutions for AI-driven intelligent video surveillance. We create highly sophisticated proprietary algorithms to protect and ensure the safety of businesses, properties, and critical infrastructures. Since 2005, we have been innovating with passion, and today we are present in over 40 countries, with more than 100,000 video channels sold. At Davantis, we are committed to fostering an excellent work environment, offering professional growth opportunities, and promoting a culture of collaboration. We believe that people are our most important resource, and that their motivation and commitment drive the best results.