Solution Manager

Responsibility Job Purpose: Work as part of the Operations Support team to provide technical solutions for the company's products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both

pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Job Functions:\t 1)\tListen and understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. 2)\tApply technical knowledge to analyze, investigate and resolve assigned project challenges. 3)\tPreparing projects require documentation and reports to a high standard for all phases of the project. 4)\tParticipate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Requirements Job Requirements: 1.\tBachelor's degree or above in Telecommunication/Computing Engineering related subjects. 2.\tRelevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. 3.\t5-10 years minimum experience supporting the sales of enterprise storage, systems or solutions. 4.\tSenior level of work experience in technical implementation engineering, specific to system and virtualization technologies. 5.\tHands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. 6.\tProblem solving - ability to use skillset to solve challenges / issues. 7.\tCommercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. 8.\tCommitment to personal development - pushes to improve skillset/stay up to date in their field. 9.\tGood communication skills, work well with customers and colleagues. 10.\tExcellent written and verbal communication skills in English; proficiency in Mandarin Chinese is an advantage. 11.\tCandidates with less experience will be considered for a junior position.