Cloud Infrastructure Support Analyst

Keep the nation connected through cutting-edge cloud technology As our Cloud Infrastructure Support Analyst, you'll play a vital role in ensuring the reliability and performance of the cloud services that underpin Cadent's operations. You will safeguarding critical infrastructure, drive innovation, and enable the future of energy delivery.

Working across AWS, Azure, and Google Cloud environments, you'll provide technical assurance, resolve complex incidents, and contribute to strategic decisions that shape our technology roadmap. You'll collaborate with internal teams and external partners to maintain service availability, security, and compliance, while supporting projects that introduce new capabilities.

It's a fantastic opportunity to join a high-performing team, where your expertise will directly impact the resilience and scalability of our cloud platforms.

Why you'll this role: * Critical Impact - Ensure the health and reliability of cloud services that keep Cadent running.

• Technical Variety - Work across AWS, Azure, DevOps, and emerging technologies.
• Continuous Learning - Stay ahead of industry trends and apply best practices.
• Collaboration - Partner with technical specialists, vendors, and business stakeholders.
• Innovation - Influence cloud strategy and contribute to Gen AI service delivery.

What you'll bring: * Cloud Expertise - Deep technical knowledge of AWS and Azure, with certifications (AWS Associate minimum, Azure Administrator).

• Hands-on Experience - Strong background in second/third-line support and cloud infrastructure management.
• DevOps Skills - Familiarity with CI/CD pipelines, automation tools, and scripting (PowerShell).
• Problem-Solving Ability - Analytical mindset with experience in incident resolution and change management.
• Stakeholder Confidence - Excellent communication and influencing skills across all levels.

Pension Scheme double matched up to a total of 18% of salary 25 days holiday, plus statutory days, and an option to buy more An extra day off each year to celebrate life's special moments Career development with funded learning options Flexible working and strong ED&I commitments Generous family policies and flexible benefits Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you!

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at

Be part of something big. Help shape the future of gas for generations to come

At Cadent, we're thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What's In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer