Helpdesk Administrator
Role details
Job location
Tech stack
Job description
Job Role: The Helpdesk Administrator will work closely with the callouts team and the client administrator to ensure smooth coordination and efficient service delivery. Key responsibilities include accurate data entry into the CAFM system, managing service details and client quotes, running reports, and logging and maintaining callouts. The Helpdesk Administrator will also liaise with clients via email and phone, chase invoices and reports, and support the billing process., We can generate a lot of vacancies including but not limited to, Production, Warehousing, Engineering, Sales, Customer Service, HR, Accounts positions. We have positions for people looking for immediate work or their next career move, part time, fulltime positions, day work or shift work.
Our resourcing team will take the time to go through your needs and requirements and discuss past experiences during your initial consultation. Our dedicated account managers will then discuss specific vacancies with you as we try to find that perfect job for you.
Our experienced recruitment team can offer advice on the current job market conditions, give you advice on salary expectations, help create a cv for you to make sure we have those all-important qualifications and work experiences written down to give you the best chance of securing that all important next role.
Looking for staff?
As a new customer to Recruit4staff, you will be supported by a dedicated Account Manager to help you on your recruitment journey.
That Account Manager will be focused on providing you with the best possible candidates for your new vacancy. You will also have access to our state-of-the-art candidate generation technologies and be supported by our in-house Resourcing team, solely focused on finding the right candidates for your business. Our website currently outperforms all the leading job boards by 344%.
We aren't the type of agency to tell you how, or what you need, we pride ourselves on working with our clients on an individual basis. Whenever we are entering into discussions with a new customer about their potential requirements, we understand that the meeting is more than likely born out of frustration and issues with their incumbent supplier. That gives us an opportunity to start thinking hard and smart about finding them a new recruitment solution.
Requirements
- Previous experience working as an administrator in a similar company (Construction, Building Services, Facilities Management, Utilities, Vehicle Recovery Services)
- Excellent knowledge of MS Word and Excel
- Proven experience of commercial administration work
- Excellent written and verbal communication skills
Advantageous Skills, Experience, or Qualifications
- Experience using Maximo CAFM system
- Knowledge of Facilities Management and Building Services sectors
Benefits & conditions
- Pay: £12.60 per hour
- Hours of Work: 40 hrs per week, Monday to Friday, 8am to 4.30pm
- Duration: Temporary (3 months initially, could be longer), We work with blue chip companies to SME's covering a diverse range of industry sectors and an even broader range of job roles within the sectors. Whether we are recruiting a part time administrator, or a permanent Formulation Scientist our Recruitment "best practice" remain the same. Utilising our extensive database that has been built up over 8 years and our comprehensive passive candidate generation techniques, our experienced resourcing team are able to design a bespoke recruitment package that can include face to face interviews, skills assessments, qualification checks, RTW, Manual handing refreshers, Virtual site tours.
