Senior Operational Support Analyst

As part of the Operations Support function to provide full operational analytical support to the Executive board, Senior Management Team, and the wider network, to develop, review and extend the current reporting portfolio and to work on operations projects as required.

Key Role Responsibilities:

Applying analytical skills to analyse data, interpret results and presenting findings in tables, charts and diagrams.

To Maintain the current reporting portfolio of operations reports

To support the Operations Support Reporting team with the creation/revision of new requirements

To compile monthly reports for the Executive Board and Finance

To create, develop and maintain a dashboard for the SMT

To identify, investigate and explain variances from targets

To complete full analysis on network performance to be able to supply both data and support to resolve issues.

Working closely with the IT to contribute to the development of future reporting requirements

Liaison with Regional, Site and Operations managers to assist in understanding of reports and to provide ad-hoc support as required

To carry out any other duties that may be reasonably required in the context of the role as requested by the Operations and MI Service Provider Manager.

Understand the route planning process to be able to complete a review as determined by Operations senior management team, presenting proposals using Geoplan Route Review software

Liaise with Geoplan for quarterly updates and ad-hoc projects as they arise

What We Can Offer You:

We're proud to offer a workplace where everyone can thrive. Here's what you can expect:

Annual Leave: At least 33 days of annual leave (including Bank Holidays).

Career Progression

Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

A broad understanding and competence in the multi-disciplined processes that make up Parcel Operations.

Proven experience in obtaining data and producing reports.

Proven experience of creating and developing reports.

Proven experience of interpreting data and providing an overview of the results

A keen eye for detail and accuracy with a results driven approach

Proficient in MS Office / Power BI

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome We're excited for the future. Let's deliver it together.