Technical Support Engineer
Role details
Job location
Tech stack
Job description
Our client who are well established and leading industrial groups who are currently recruiting for a Technical Support Engineer with vast experience within Air Conditioning and knowledge in refrigeration cycle. Technical Support Engineer Survey the market information for new products -Visit exhibitions to investigate new products / market information and report -Attend relevant seminars / meetings of products/sales support software *Support new product development for European market -Support European design development and sales team *Promote new refrigeration products -Introduction of new products highlighting the features and the benefits -Create presentations and enlighten the features and the benefits for customers / distributors Develop & plan actions for existing and sales support software. (No software programming background needed).
- Benchmark competitors' products/ sales support software and make comparison
- Plan, Create sales tools specification.
- Collaborate with a software company to develops, troubleshoots and debugs sales support tools Software Programs for software enhancements and new products.
Requirements
Degree in Engineering or equivalent Experience, knowledge and skills: *Technical experience in refrigeration and/or air conditioning manufactures/distributors *Experience / knowledge of sales support tools for air conditioner *Knowledge in refrigeration cycle; VRF system; heat pump, commercial refrigeration system; building management system; EU regulations / directives related to air conditioning / heat pump / refrigeration *Strong interpersonal and communications skills -Fluent written and verbal communication skills in the English language -Multi-tasking -Prioritizing tasks -Strong problem solving skills *Advance knowledge in Microsoft (Windows, Word, Excel, PowerPoint) -Prepare and make presentation -Analyse operation data of the products
