Implementation Project Manager
Role details
Job location
Tech stack
Requirements
Implementation Project Manager - EMEA Region What We Need Corpay is hiring an Implementation Project Manager to support end-to-end technology implementations for airline clients across the EMEA region. Reporting to the Vice President of Client Implementation, this role will coordinate with Business Development, IT, Operations, Product and Client Services teams to ensure projects are delivered on time, to scope, within budget and aligned with client needs. The ideal candidate will bring project management expertise, hands-on software implementation experience, and a background in aviation, hospitality, or logistics. Familiarity with Agile and Waterfall methodologies is essential. How We Work As an Implementation Project Manager, Corpay will set you up for success by providing: Company-issued equipment + secure remote access Structured onboarding and role-specific training Cross-functional team support Role Responsibilities Lead several concurrent implementation projects (number varies by complexity and scope) Gather business requirements and define project deliverables, milestones and delivery schedules Create and maintain detailed project plans, validate scope, and monitor KPIs Proactively manage client expectations around service delivery and timelines Identify, communicate, and mitigate project risks and issues Coordinate cross-functional resources, tasks, and dependencies Document implementation progress, including decisions, change logs, and actions Deliver training and implementation support to internal and external stakeholders Represent client feedback to internal teams and drive continuous improvement Provide technical input and demo support for business development initiatives Travel up to 25% across the region for in-person implementation support Qualifications & Skills Bachelor's degree in Management Information Systems, Engineering, IT, or related field Minimum 3 years of project management experience Aviation experience: 2-3 years acceptable Other sectors (e.g., hotel, logistics): 3+ years required Proven experience managing IT or software implementation projects, with the ability to work independently, manage stakeholders remotely, and deliver successfully with minimal direct support Familiarity with Agile and Waterfall methodologies (hybrid experience strongly preferred) PMP certification preferred (not required) Excellent communication and stakeholder management skills Strong problem-solving ability and technical aptitude Fluent in English; additional languages are a plus Proficiency with Microsoft Planner, Microsoft Project and the Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) Experience with Crew Management Systems (e.g., AIMS, Sabre CrewControl, NetLine, CAE) is a plus Benefits & Perks Holiday entitlement: 25 days per annum + 8 bank holidays Additional Leave: Option to buy or sell 5 days annual leave once a year during annual benefits enrolment window Pension:Minimum 3% contribution from employee will result in a 5%