Head of IT & Telephony
Role details
Job location
Tech stack
Job description
The core mission is to align commercial performance with customer value through a unified Revenue Operations (RevOps) framework.
- Strategic Revenue Leadership
- Develop and implement the firm's Revenue Strategy, delivering profitable, customer-led growth.
- Partner with the Managing Director on market positioning, customer diversification, and strategic growth priorities.
- Act as a market-facing leader, representing the company with key customers, strategic partners, and industry stakeholders.
- Sales Transformation & Performance
- Drive the continued evolution of the sales function through the Sales Director, ensuring structure and accountabilities are strategically aligned.
- Hold the Sales Director accountable for pipeline discipline and revenue delivery.
- Embed customer feedback and insight into sales planning, focusing on long-term relationships and solution-based selling.
- Commercial Leadership & Governance
- Oversee commercial policy, pricing frameworks, tenders, and contract governance, working with the Head of Commercial.
- Ensure margin management and commercial risk controls are embedded across all customer-facing activities.
- Balance commercial discipline with a customer-first focus in all pricing and contract terms.
- Revenue Operations (RevOps) Mandate
- Jointly develop an integrated Revenue Operations model with the Head of Marketing.
- Define clear handover points: Marketing accountable for Sales-Qualified Leads (SQLs), and Sales for conversion and revenue delivery.
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Requirements
- Significant senior commercial and sales leadership experience, ideally within manufacturing, construction, or related B2B sectors.
- Proven ability to develop and execute unified commercial and revenue strategies that deliver profitable growth.
- Demonstrated capability in transforming organizational structures and embedding performance discipline.
- Strong record in customer relationship management, pricing governance, and strategic partnership development.
- Experience integrating sales, commercial, and marketing operations through data-led decision-making and system alignment.
- Advanced skills in revenue forecasting, margin management, and performance analytics.
Outcomes & Leadership Behaviors
The successful candidate will be an Integrator , aligning sales, commercial, and marketing operations into one coherent growth system. They will be a Change Leader, balancing transformation with stability , and a Coach & Developer, building capability and raising standards across the leadership team.
- Qualifications: Degree in Business or Economics (MBA or equivalent advantageous).
- Skills: Exceptional leadership, advanced stakeholder management, and proficiency with CRM, ERP, and Revenue Operations systems., Overview: An exciting opportunity for an experienced Cloud Security Engineer to join a global SaaS company, in a hyper growth stage. Our client is looking for a Principal Security Engineer with a passion for securing cloud environments and a proven history of leading..., We are looking for an experienced Tech Lead who is passionate about driving technical excellence, democratising design and leading the adoption of best-in-class software standards across Glasswall. The ideal candidate will have deep knowledge and experience in C# (including..., About the Company We are recruiting for a Production Team Leader (PTL) with the ambition, capability, and hunger to grow into the Business Unit Leader (BUL) role within 1-2 years. This is an excellent opportunity for a driven individual who wants to progress into senior...
Benefits & conditions
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