Junior Infrastructure Engineer
SOUTHERN COMMUNICATIONS LIMITED
Dummer, United Kingdom
14 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
£ 38KJob location
Dummer, United Kingdom
Tech stack
Software Documentation
Identity and Access Management
Cloud Services
Software Deployment
Information Technology
Performance Monitor
Patch Management
Job description
- Supporting senior engineers with availability monitoring, capacity monitoring, and performance monitoring activities.
- Assisting with day-to-day infrastructure maintenance to ensure systems are operating efficiently and remain up-to date.
- Supporting backup and recovery management activities, including day to-day backup operations and restorations.
- Providing support for cloud service management, datacentre management, and email system management activities under supervision.
- Assisting with endpoint protection to ensure all end-user computing devices are covered by protection software.
- Supporting identity and access management activities in compliance with defined IAM policies.
- Assisting with software deployment and EUC patch management activities.
- Contributing to infrastructure documentation to ensure systems and services are properly recorded.
- Assisting with end-user documentation to help users utilise systems and services effectively.
- Learning and following asset management processes.
- Supporting change request authoring under the guidance of senior colleagues
- Supporting the resolution of technical issues during major service outages under the direction of senior engineers.
Requirements
- A foundational understanding of IT infrastructure concepts and principles.
- A willingness to learn enterprise-grade patterns, practices, and security principles.
- Strong communication skills and the ability to work effectively within a team environment.
- A developing understanding of diagnostic processes across IT disciplines.
- An ability to follow documented processes and procedures accurately.
- A proactive approach to learning and personal development.
Benefits & conditions
- 21 days holiday - increasing to 22 days after 3 years and to 25 days after 5 years
- Extra day off for your birthday
- Buy holiday scheme
- Employee Assistance Programme
- Free onsite parking
- Enhanced company sick pay
- Discounted retail vouchers
- Reduced gym membership
- Annual salary review
- SCG mobile benefit
- Employee referral bonus
- Onsite canteen offering free croissants and freshly made soup
