Shopify Developer

We are seeking a strategic, data-driven Head of CRO & UX to lead our conversion optimisation and user experience initiatives within the Marketing function. This role is central to ensuring that all digital journeys (from awareness through to acquisition, engagement, and renewal) are optimised to deliver commercial growth and exceptional member experience. You will own the full experimentation roadmap, optimise customer journeys, and elevate our UX to positively impact measurable business growth across our key products and strategic commercial partners. You will combine analytical thinking, user-centred design, and a deep understanding of user behaviour to improve conversion rates, engagement, and member satisfaction.

Duties and Key Responsibilities

Conversion rate optimisation :

• Own the CRO roadmap across web and mobile experiences.
• Lead research, hypothesis development, and prioritisation for A / B and multivariate testing.
• Analyse user behaviour, funnel performance, and conversion drivers using tools such as Google Analytics and Hotjar.
• Partner with Acquisition and Lifecycle Managers to align optimisation efforts with campaign, onboarding, and renewal goals.
• Collaborate with Product, Design, and IT to deploy test variations and track experiment outcomes.
• Continuously refine landing pages, onboarding flows, checkout funnels, and messaging for maximum conversion impact., * Oversee UX strategy, ensuring intuitive, frictionless and user-centric digital experiences.
• Lead user research initiatives, including usability studies, interviews, behavioural analytics, persona development, and journey mapping.
• Partner with designers to develop wireframes, prototypes, and design systems aligned with brand standards.
• Work with the Brand and Content teams to ensure creative assets and messaging are optimised for clarity, engagement, and conversion.
• Advocate for UX best practices across the organisation and ensure accessibility compliance (e.g., WCAG standards).

Leadership & strategy

• Build and manage a high-performing CRO & UX team.
• Align strategic initiatives with company OKRs and growth goals.
• Develop a culture of experimentation and continuous improvement.
• Communicate test outcomes, insights, and recommendations to senior leadership and key stakeholders., A leading membership organization for private landlords in Manchester is looking for a Head of CRO & UX to lead digital conversion optimisation initiatives and enhance overall user experience. Your responsibilities will include managing a high-performing team, implementing..., Shopify Developer Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements & fully remote within the UK) Contract Type: Permanent Hours: Full time Salary:..., Senior CRO Consultant / Contractor (CRO Strategy + Delivery) Contract | £400/day | Fully Remote (based in Manchester) We're working with a small, specialist UX and digital transformation agency that partners with clients to improve digital experiences and drive measurable..., Description What to Expect As a Product Marketing Manager, you'll be the central hub connecting Product, Marketing, and Sales - translating product strategy into market success. You'll manage go-to-market readiness for new launches, shape value propositions, coordinate...

• 7+ years of experience in CRO, UX, UI, or Product Optimisation roles.
• Proven track record of successfully improving web and / or app conversion funnels with measurable results.
• Strong understanding of UX principles, user psychology, and customer journey mapping.
• Proficiency with analytics and testing tools (e.g., Google Analytics, Optimizely, VWO, Figma, Hotjar, etc.)
• Strong communication skills with the ability to influence across departments.
• Exceptional analytical and problem-solving skills with a data-first approach.
• Experience building and / or mentoring teams., Overview Are you a self-motivated CRO Manager, with strong performance marketing skills, a creative eye and a customer centric approach? In this role you'll lead the conversations around the design, implementation & evaluation of activities that increase conversions of new...

• 25 days annual leave increasing to 26 days with three years' service, 27 days with five years' service and 28 days with seven years' service
• Additional annual day off for your birthday
• Salary exchange Pension scheme
• Life assurance
• Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service
• Sick pay
• Cycle purchase loans, season tickets loans and interest free staff loans
• Complimentary NRLA membership
• Non contractual annual performance-related bonus scheme
• Enhanced maternity and paternity pay, As a fast-paced, forward-thinking organisation with Investors in People Gold status and recognition from The Sunday Times as one of the UK's best companies to work for, the NRLA offers an inclusive and creative workplace where innovation thrives. Based in central Manchester and London with hybrid options, we're looking for professional, adaptable, and ambitious individuals to join our team. In return, we offer excellent training, career development opportunities, and a competitive salary and benefits package. #J-18808-Ljbffr Similar jobs

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