Senior Knowledge & Information Manager (M365)
Role details
Job location
Tech stack
Job description
We are offering location options for this role as follows: Existing CO staff can work in their original contractual work location. Existing Civil Servants working in all other departments can work in Bristol, Glasgow, Manchester, Newcastle-on-Tyne and York only. External candidates can work in Glasgow, Manchester and York only., This role will support the Cabinet Office in its journey from Google based technology to Microsoft 365. The role will be based in the Digital Knowledge & Information Management (DKIM) team within Cabinet Office Digital. The DKIM team delivers the Cabinet Office's priorities and purpose through providing digital information and records management, and archive services. The Cabinet Office creates some of the most important official records in government, including Prime Ministerial records., You will be delivering responsive operational services by:
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Working with an agile DKIM M365 Ops team which involves collaboration with users and stakeholders including the programme DKIM team; Departmental Records Officers; Cabinet Office Business units and M365 champions; Team Owners.
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Maturing the department's use of the M365 functionality such as the development of workflows for Information and Records management.
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Working with our technical partners to support deployment of new or updated apps and technical capabilities in M365 environments.
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Ensure success and operational efficiency through change; continuous improvement; risk and reporting issues.
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Respond to requests for Teams, SharePoint sites, information spaces.
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Assess requirements, provide good practice advice, and propose technical solutions for information and records management within M365, utilising Purview and SharePoint admin centre. The postholder will work with the DKIM G7 Head of Unit to deliver business critical services. This includes:
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Supporting design and delivery of business transformation activity in our live services and the maturity of adoption of our M365 system;
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Supporting delivery of business and government organisational change;
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Auditing, assuring and enforcing information management good practice across the department. Curious about Government Digital and Data? Dive into the Candidate Pack to learn more: https://dsit.pagetiger.com/bzwfhzv/1, We'll assess you against these behaviours during the selection process: o Managing a Quality Service o Working Together o Changing and Improving We only ask for evidence of these behaviours on your application form: o Managing a Quality Service o Changing and Improving, 2. Statement of Suitability of no more than 500 words based on the Person Specification
- Examples of the behaviours listed in the advert The CV is for reference only and will not be assessed at sift stage. Applications will be sifted on Statement of Suitability and the behaviours listed in the advert. Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Managing a Quality Service. Selection process We'll assess you against these behaviours during the selection process, in which you will be expected to demonstrate relevant competencies form the Government Knowledge & Information Management framework: o Managing a Quality Service o Working Together o Changing and Improving The format of the interview will be questions on behaviours, experience, technical skills and strengths., A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website. If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk Please note that this role requires SC clearance, which would normally require 5 years' UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. For further information on National Security Vetting please visit the Demystifying Vetting website. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying. New entrants are expected to join on the minimum of the pay band. Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the 'Assistance required' section in the 'Additional requirements' page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment.
Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements This job is broadly open to the following groups:
UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Requirements
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The post holder will need to demonstrate experience in information and records management in a Microsoft environment.
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They will need to be highly organised, able to work collaboratively across multi-disciplinary teams to achieve good outcomes for our service by implementing digital solutions.
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An excellent communicator, able to explain technical concepts simply and clearly to staff at all levels Skills
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Knowledge of the administration of Microsoft 365/ Teams/ SharePoint and experience of managing a live service
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Legal and regulatory requirements affecting records and information management in the UK
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Experience of utilising automation and workflow in M365/SharePoint/Teams/Purview
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Experience of implementing Co-pilot in M365
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Experience of metadata, retention labels, permissions, taxonomies and content management
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Experience of applying best practice for digital solutions in complex organisations Qualifications A current, previous or working towards a professional accreditation in Information and Records Management, Archives and Records Management, similar or equivalent.
Benefits & conditions
£43,760 - £47,413 Offers above the Band minimum are subject to our assessment of your skills and experience as demonstrated at interview. Salaries over the Band minimum will be paid as a non-pensionable allowance. A Civil Service Pension with an employer contribution of 28.97% GBP, Alongside your salary of £43,760, Cabinet Office contributes £12,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. o Learning and development tailored to your role. o An environment with flexible working options. o A culture encouraging inclusion and diversity. o A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%. o A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.