ServiceNow Test Analyst

A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both responsible for testing in-house developments and third-party platforms.

Your tasks will include:

• Working closely with the whole implementation team to create, review, and execute test plans and scripts for functional testing; both manual and automated.
• Analysing technical/functional specifications and user stories to drive out test scripts & steps.
• Overcoming risks and any issues found during testing.

• Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM.
• Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps.
• An understanding of ITIL, and experience of advising best practices, methodologies and test execution.
• Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow.
• ServiceNow certification is advantageous as is ISTQB Test Certification.