IT Support - Hardware
Hunter Selection
Bristol, United Kingdom
6 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 25KJob location
Bristol, United Kingdom
Tech stack
Issue Tracking Systems
Virtual Private Networks (VPN)
Microsoft Operating Systems
Job description
- Provide comprehensive technical support for hardware, including end-to-end troubleshooting and device maintenance
- Support and maintain VPN Connections
- Act as a technical point of contact for external clients, resolving hardware-related inquiries and performance issues
- Help setup and configure devices making sure all are operational
- Manage internal software on machines and devices
Requirements
- Proven experience in a technical support capacity, ideally with a background in hardware maintenance or as a field technician
- Strong experience with VPNs
- Experience with ticketing systems
- Prior experience supporting Android and Microsoft systems would be beneficial
- Customer Service Skills
About the company
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.