IT Support - Hardware

Hunter Selection
Bristol, United Kingdom
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 25K

Job location

Bristol, United Kingdom

Tech stack

Issue Tracking Systems
Virtual Private Networks (VPN)
Microsoft Operating Systems

Job description

  • Provide comprehensive technical support for hardware, including end-to-end troubleshooting and device maintenance
  • Support and maintain VPN Connections
  • Act as a technical point of contact for external clients, resolving hardware-related inquiries and performance issues
  • Help setup and configure devices making sure all are operational
  • Manage internal software on machines and devices

Requirements

  • Proven experience in a technical support capacity, ideally with a background in hardware maintenance or as a field technician
  • Strong experience with VPNs
  • Experience with ticketing systems
  • Prior experience supporting Android and Microsoft systems would be beneficial
  • Customer Service Skills

About the company

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

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